Policy Training - Coordinator

Department Policy Training 2

Job Description Conduct general Medicaid policy training with a hands‑on classroom experience for the Medicaid and Application Center staff through seminars and classes pertaining to Medicaid’s policies and procedures for the different State Medicaid offices and sections. Assist in the development and training of seminars and courses regarding Medicaid policies and procedures, which includes online courses and courses conducted via webinar.

Train and assist in presentation of special topics seminars and classes as requested by State officials to enhance employees’ course development. Update and maintain current and upcoming classes in the LMS (Learning Management System) and calendar. Maintain training materials that accurately reflect current Medicaid policy and procedure. Secure venues for all eligibility and specialized classes and workshops. Compile materials needed for venue, including set‑up and tear‑down of workstations for a hands‑on classroom experience as required.

Some venues may require overnight travel. Perform administrative tasks associated with financial record keeping. Other tasks as directed.

• Bachelor’s degree or 6 years of professional experience in lieu of degree.
• Excellent analytical skills, effective organizational and time management skills.
• Great attention to detail and follow up, and verbal/written communications skills.

• Advanced degree.
• Knowledge of Louisiana Medicaid Policies & Procedures.
• Previous experience in public speaking, presentation and/or training environment.
• Professional experience in health care field or Medicaid program support.
• Minimum 1 year of professional experience in a training related field.
• Knowledge of instructional design programs:
  Adobe Captivate, knowledge of Adobe Presenter, or Articulate software.

41-51k

This position will remain open until filled.

This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job‑related tasks. The University of New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees.

Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non‑merit factor.