Information Technology Specialist Iii; Network​/Telecom​/Wireless; Class Code 0177

responsibilities

highly responsible technical work of a specialized nature in the maintenance, support, and administration of local, wide area and wireless networks. Work is focused on the development, maintenance and optimization of wireless (includes but not limited to microwave and wifi) and data networks.

• assisting in the implementation and management of lan/wan and wireless networks.
• presenting reports on performance at the manager, and executive levels.
• standardizing all incident identification, tracking, and reporting procedures.
• analyzing system faults and troubleshooting and running diagnostic tests on operating systems and hardware to detect problems.
• reviewing and preparing documentation for systems, tests, and production.
• performing adds, moves and changes to the cisco network infrastructure including routers, switches, firewalls and wireless devices.
• performing adds, moves changes and maintain cisco voip system including voice messaging.
• conducting regular and periodic maintenance on network infrastructure to ensure smooth and efficient operations of the network and that maximum network availability is maintained.
• continually drafting and maintaining documentation for all tasks performed.
• ensuring project schedules and performance requirements are met.
• maintaining inventory and documentation of all deployed equipment.
• related work as required.

employees in this classification may work a fixed or rotating shift, saturdays and emergencies. Employees in this classification are considered essential and must report to work in declared emergencies.

a résumé must be submitted to the hiring agency prior to appointment into this classification.

• either a bachelor's degree in computer science, computer information systems (cis), geographic information systems (gis), engineering, telecommunications or a closely related field from an accredited college or university and two (2) years of progressively responsible experience in network and wireless management and optimization. Work must have included switching and routing, radio frequency design and optimization, and capacity planning.
• or six (6) years of progressively responsible experience in network and wireless management and optimization. Work must have included switching and routing, radio frequency design and optimization, and capacity planning.

this position requires a one year probationary period. Hiring rate will be contingent upon an assessment of the candidate's verified experience, knowledge, and possession of related certifications.

the city of new orleans is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, gender, age, physical or mental disability, sexual orientation, creed, culture, or ancestry. Requests for alternate format or accommodations should be directed to shana parker at  or tty/voice at  or .