Field Service Engineer​/Technician

Location: Iowa

Field Service Engineer/Technician page is loaded## Field Service Engineer/Technician locations:
Remote - USA:
Mediapolis, IAtime type:
Full time posted on:
Posted Todayjob requisition :
R019529

Afinitas, headquartered in St. Louis, Missouri, is a global leader in equipment, forming systems, and essential accessory products that support transportation, water, and utility precast concrete infrastructure worldwide. We provide industry-leading production equipment; highly engineered formwork; and a broad portfolio of precast concrete, electrical, and construction accessories, along with structural products and systems designed for bridge, highway, and heavy construction applications.

Afinitas is part of BW Forsyth Partners, LLC, the investment group of global manufacturing and engineering consulting firm Barry-Wehmiller, a $3 billion organization with nearly 12,000 team members, united by a common belief: to use the power of business to build a better world.

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.
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* Job Description:

** The Field Service Engineer will regularly travel to our customer sites, to deliver advanced support to our customers in the Concrete Infrastructure and Supporting industries, carrying out installs, commissioning, servicing, and upgrades. This role requires a minimum of 65% travel, primarily by company van and for multiple nights at a time.
** CORE TECHNICAL RESPONSIBILITIES
*** Commission and test machines using certified test procedures and perform preventative maintenance & emergency service at customer sites.
* Accurately document and report all service-related activities. These include, but are not limited to, submitting Electronic Service Reports and Expense Reports at appropriate intervals, per company established procedures.
* Promote sales of additional Afinitas product offerings such as service programs, new equipment leads, spare parts kits, etc.
* Provide timely feedback to the Engineering Department on equipment reliability and design.
* Maintain all company property, including laptop, cell phone, safety equipment, and tools in good working condition.
* Troubleshooting hydraulic and electrical control systems and via network connection directly to the production machine in question. (We use Siemens control systems on all our production plants.)
* Significant experience working in large production facilities, performing heavy mechanical work including, but not limited to basic stick, TIG, and MIG welding, mechanical drawing interpretation, and broad experience with a variety of mechanical tools.
* Conduct on-site training with customer’s personnel to ensure proper operation of equipment.
* Hold meetings with customers, including introductory job scope and exit meetings.
* Communicate between the field and the internal office support staff on both technical and administrative issues.
* Attend refresher training classes and planned technician meetings with other service team members to promote continuous improvement of technical and non-technical skillsets.
** ESSENTIAL FUNCTIONS & RESPONSIBLITIES
*** Complete detailed root-cause analysis studies, recommending solutions and next step actions.
* Collect feedback on common product issues and skills gaps to support the management of our continuous improvement programs.
* Act as an onsite Safety Leader for the field service organization which includes the review of current safety trends and/or injuries, providing continuous feedback therein, and the regular submission of safety opportunities and/or near misses for discussion and action within the entire Service Team.
** QUALIFICATIONS & ABILITIES
*** High school diploma required. Associate degree from a technical school or commensurate military experience preferred.
* Minimum 4 years’ experience as a…