Sales Engineer

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Follow all processes and procedures associated with the Tyler Union Safety Management Program. Advise management of any deviations from this program.
• Call on city engineers and specifying officials throughout the country, both in support of Territory Managers and independently concentrating on major national firms.
• Attain a personal relationship with as many engineers and officials as possible.
• Join AWWA and attend meetings as time allows.
• Attend National, State and Local code meetings and conferences where beneficial.
• Be “the authority” on all Tyler Union products. Be the “go to individual” for all design, installation and product issues concerning fittings, gaskets, restraints and other specialty products, etc. within the engineering and code community.
• Promote the use of domestic materials through specifications and training sessions
• Present programs to engineering and specifying groups. Organize Lunch & Learn programs with the help of Territory Managers.
• Travel with Territory Managers when making engineering and specification calls so the Territory Manager can gain knowledge and experience with that environment.
• Maintain contact listing of all major engineering firms and code enforcement agencies in the region. This information will need to be entered into the CRM system.
• Field support for job-site trouble shooting.
• Assist as needed in product complaint investigations
• Project/Bid reporting while project is in planning, predesign, design and pre-bid stages.
• Provide pertinent and assigned Sales Reports.
• Product and specification promotion through creating, arranging and participating in training sessions and various trade associations.
• Create, produce and submit papers and presentations for submission to trade associations and groups.
• Participate in development and maintenance of Sales New Hire Training.
• Provide new sales hires with technical training via plant experience, jobsite visits and classroom instruction.
• Participate in all Sales technical training programs.
• Plan sales calls and activities at least 2 weeks in advance using Outlook Calendar. Due to unforeseen circumstances such as field complaints, the Sales Engineer will occasionally be required to adjust travel plans on short notice.
• Maintain entry accuracy and completeness of calls, activities and pursuits into CRM.
• Make an average of 10 Sales calls per week.
• Submit expense reports weekly.
• Prospecting, customer and lead development.

• Bachelor’s Degree in an Engineering discipline, P.E. preferred.
• Ten (10) years’ experience in a high-profile position in the utility, water, wastewater or construction industry may be considered in lieu of an Engineering Degree.
• Proficient in Microsoft Office applications and database usage.
• Knowledge of Water and Wastewater Systems and Operations.
• Must possess a valid driver’s license
• Must be willing to relocate (if necessary)
• Must be willing to travel a minimum average of 3 nights per week.
• Previous proven sales experience in a spec-driven environment a plus.

• Knowledge required to perform this job successfully includes sales and marketing; customer and personal service; and administration and management.
• Skills required to perform this job successfully include active listening; speaking; persuasion; social perceptiveness; critical thinking; negotiation, reading comprehension; service orientation, active learning; coordination; judgement and decision making; and monitoring.
• Abilities required to perform this job successfully include oral comprehension; oral expression; speech clarity; speech recognition; written comprehension; written expression; problem sensitivity; deductive reasoning; near vision; category flexibility; fluency of ideas; inductive reasoning; information ordering; and originality.
• Work activities required of this job include selling or influencing others; communicating with others outside the organization; establishing and maintain interpersonal relationships; getting information; communicating with supervisors and peers; organizing, planning, and prioritizing work; resolving conflicts and…