Experienced Table Games Supervisors (Caesars New Orleans

New Orleans, LA, United States (On-site)

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission
: “Create the Extraordinary"

Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values
: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

The Table Games Supervisor is responsible for overseeing the daily operations of an assigned table games area, ensuring exceptional guest service, regulatory compliance, and operational efficiency. This role provides leadership, coaching, and performance management for Dealers while maintaining the integrity of gaming operations and promoting a positive team environment.

Supervises and oversees the performance of all Dealers within the assigned area.

Maintains bank floats and controls game movement to optimize table utilization and guest play.

Trains, coaches, and supervises Dealers to ensure compliance with casino policies, procedures, rules, and gaming regulations.

Collaborates with other gaming areas to track and document players who reach tax-reporting thresholds and ensures all player information is accurately entered into the system.

Verifies the issuance of credit after confirming all required approvals and signatures.

Monitors significant play activity and key players, communicating pertinent information to management as appropriate.

Resolves minor guest disputes professionally and promptly or exercises judgment to involve the Surveillance team when necessary.

Attends supervisory meetings as required by property and corporate management.

Effectively manages assigned areas with minimal supervision from upper management.

Exercises independent judgment in the best interest of Caesars when recommending hiring, transfers, performance evaluations, promotions, disciplinary actions, rewards, or terminations.

Conducts timely performance evaluations in accordance with company policies and procedures. Provides ongoing feedback, coaching, and development opportunities while clearly communicating expectations and maintaining a consistent, approachable leadership style.

Ensures team members understand and are held accountable for their individual performance expectations and responsibilities.

Communicates respectfully and professionally with guests and team members at all times.

Serves as a role model by consistently demonstrating professionalism and representing Caesars in a positive manner while encouraging others to do the same.

Maintains attendance standards and complies with all regulatory, departmental, and company policies and procedures.

Must have gaming knowledge, including experience dealing and supervising at least two table games, and a thorough understanding of casino rules, regulations, procedures, and pit operations.

Must possess strong leadership, communication, organizational, and customer service skills.

Must be able to read, write, speak, and understand English.

High school diploma or equivalent required; college degree preferred.

Must be able to work effectively with co-workers and as part of a team.

Must be willing and able to work any shift, including weekends and holidays.

Must maintain a professional, well-groomed appearance consistent with Caesars standards.

Additional Requirements:

• Must be able to work indoors and continuously maneuver throughout the casino and assigned Pit area during the entire shift, with regularly scheduled breaks.
• Must be able to stand and walk for extended periods, including increments of 2 to 3 hours at a time.
• Must be able to lift up to 40 pounds and perform physical activities such as…