Assistant Manager OTB-Non-EX

Title: Assistant Manager, OTB-Ex

Requisition #: 3842

Location: Destrehan, LA, 70047

Property: Fair Grounds Race Course

• Slots
• OTB & Casinos

Pay Range: $40,000 - $45,000

America's second oldest horse racing track, the Fair Grounds has been a New Orleans staple since 1852. We are a premiere entertainment venue presenting thoroughbred and exotic animal races, slots, video poker, and simulcasting year-round. Located in New Orleans, Fair Grounds operates a slot‑machine gaming facility and 13 off‑track betting parlors throughout southeast Louisiana.

The Assistant Mutuel Manager has direct management responsibility for the Mutuel Department, excluding the Money Room, which provides professional services in a variety of positions throughout the Fair Grounds facility to satisfy customer inquiries, needs and requests in a manner which meets and exceeds customer and company expectations.

• Coordinates all race day activities for front of the house mutuel activities.
• Oversees, motivates and evaluates mutuel employees to achieve individual goals and collectively business unit goals.
• Creates and maintains a working environment conducive to positive morale, quality, creativity and teamwork.
• Advocates an operations structure that best serves customers by ensuring all general office systems, processes and controls are at peak efficiency.
• Accounts for all division loads, cashier and self‑service monies, vouchers, coupons, etc. used in performing job duties of mutuel lines and reconciles daily cash handling activities to confirm accuracy of cash received at the beginning of shift and cash returned at the end of shift.
• Serves as front line liaison in respect to manned and self‑service totalizer terminals and systems to identify, examine and resolve issues.
• Ensures compliance with all operational and regulatory requirements.
• Disseminates accurate and real‑time information to customers and employees regarding the Fair Grounds’ offerings and escalates request for information to superiors when needed. Educates customers and employees about the offerings.
• Performs other related duties as assigned.

Two years pari‑mutuel industry experience with a preference for supervisory experience. The requirements listed below are representative of the knowledge, skill, and/or ability required: ability to define problems, collect data, establish facts and draw valid conclusions; ability to interpret an extensive variety of instructions and deal with several variables; ability to read, analyze and interpret common documentation; ability to respond to common inquiries from employees, regulatory agencies or staff;

ability to write and present information to management in a reasonable manner; ability to perform normal mathematical computations.

Associate degree or two years of college.

Must be 21 years or older and able to obtain a Racing License from the Louisiana Racing Commission.

Constant wrist motion, sit, hear and eye/hand coordination; frequently speak, read, write, stand, walk, bend and stoop; occasionally lift, carry, push and pull. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made. The work environment includes office/casino environment; subject to outdoor temperature;

exposed to smoke, bright lights and noise  work environment consists of very low noise level.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

New Orleans