Gameday Service Representative; part-time, seasonal

Gameday Service Representative (part-time, seasonal)

Ochsner Sports Performance Center, 5800 Airline Drive, Metairie, Louisiana, United States of America

I f you are interested in sports jobs with the New Orleans Saints and Pelicans, you’re in the right place!

Reports To: Manager, Gameday Ticket Service

Direct Reports: None

FLSA Status: Non-exempt, seasonal, hourly

Final date to receive applications: Rolling

Work Location: Caesars Superdome, Smoothie King Center, and Pontchartrain Center

Our Mission and Your Impact

The New Orleans Saints and Pelicans proudly represent both the NFL and NBA, using our platform to uplift the Gulf Coast and create lasting community impact. Rooted in the vibrant spirit of New Orleans, we celebrate diversity, embrace culture, and unite people through the power of sports. Guided by our core values community, teamwork, celebrating individuality, people first, integrity, and excellence, we foster an inclusive culture and seek people who share these values to help strengthen the bond between our teams and the city we call home.

Position Summary

We’re looking for customer-oriented, passionate, and engaging Gameday Service Representatives to join our teams!

What You’ll Be Doing / Responsibilities

• Provide assistance to season ticket holders and fans requesting ADA/accessible seating within the Caesars Superdome and Smoothie King Center
• Assist with execution and distribution of Pelicans and Saints promotional giveaways at main stadium entrances on gamedays
• Assist group sales department with execution of Pelicans and Saints group giveaways on gamedays
• Engage with season ticket holders and fans to provide an elevated customer experience
• Provide customer service to fans at our ticket box offices at both stadiums
• Assist with set-up and take down of sales and service ticket areas
• Assist with pre-game and post-game on and off court season ticket holder assets and events at games such as happy hours, chalk talks, VIP warmups, and post-game group photos
• Assist as needed with other departments gameday needs
• Embrace the values of: work ethic, positivity, coachability, cultural leadership, passion for service, passion for craft, and passion for sports business
• Assist with the execution of Pelicans Crest and Crown Rewards Program on gamedays
• Willingness to work Laketown Squadron home games
• Willingness to work up to 5-10 nongame day Saints and Pelicans Events
• Must have a strong teamwork mentality and truly enjoy helping others be successful
• Must be self-motivated, organized and be able to solve problems in real-time
• Must be comfortable in a faced paced environment and respond well to changes in direction
• Must be a positive, friendly personality with patience to handle many customer interactions on game nights
• Must be able to stand for at least 5 hours per gameday
• Flexibility to work various hours including nights, holidays, and weekends
• Must be able to lift and move around items that can weigh up to 25 pounds

All Candidates Should Have:

• Commitment to community and a people-first mindset
• Strong teamwork and collaboration skills
• Ability to celebrate individuality and value diverse perspectives
• High integrity and a proactive,
  solutions-oriented winning mindset

#LIDNP

The New Orleans Saints and New Orleans Pelicans ("Teams") are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Teams will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of…