Sr. Analyst Investor Reporting

What You’ll Do

• Monitors various reporting and remittance requirements, triggers, and regulations to ensure compliance.
• Maintains and enhances procedures and controls to mitigate operational risk.
• Identifies opportunities for process improvement and efficiencies.
• Manages day‑to‑day oversight of loan accounting for GNMA/FHLMC and FNMA.
• Ensures efficient operation and team workflow.
• Trains less experienced team members on nuances of investor mortgage accounting/reporting and vendor oversight.
• Researches and resolves issues relating to reporting, remitting and reconciliation.
• Aggregates remittance reports, reconciles custodial accounts and remits calculated funds.
• Oversees vendor reporting and remitting on the company’s mortgage loan servicing portfolio to the investors, reconciling custodial accounts with medium to high risk/exposure to the Company, including GNMA, FNMA or FHLMC.
• Reviews investor remittance for accuracy and timeliness to avoid penalties.
• Works closely with the Investor Reporting team and default group to ensure processes align with investor guidelines and loan mitigation activity is accurately reported.
• Ensures proper set‑up, sales, and release of loans to new customers on a timely basis.
• Establishes and maintains a close working relationship with Government‑Sponsored Enterprise (GSE)/Investor representatives to ensure all issues and concerns are resolved in a timely manner.
• Reviews and responds to all audit exam requests, internal, external, investor, regulatory and state.
• Reviews payment applications for compliance with investor and Company guidelines.
• Expedites accurate and timely reporting and remittances for all investors.
• Oversees audit requests for wire transfers to investors, ensuring adequate documentation, error‑free computations and accurate source and receiver information, including REG AB and USAP reporting and compliance.
• Oversees and performs analysis and reviews on new reporting formats and/or proposed changes to reporting requirements.
• Assists in maintaining policies and procedures in accordance with company and Investor Guidelines.

• Bachelor’s degree or equivalent combination of education and experience
• May require advanced degree
• 5-8 years of experience and/or training in an Investor Reporting mortgage servicing environment
• Minimum of 5 years reporting and reconciliation experience
• Ability to read, analyze, and interpret technical procedures, or government regulations
• Proficiency in writing reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients and borrowers
• Strong understanding of the MSP Investor Reporting workstation
• Capacity to work with mathematical concepts such as probability and statistical inference
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Strong knowledge of all investor and agency guidelines with regard to investor reporting and accounting, payment application and custodial accounts
• Great attention to detail and organizational skills. Ability to work in a team environment
• Strong knowledge of FHA, VA, and USDA loan guidelines
• Strong knowledge of Ginnie Mae, Fannie Mae or Freddie Mac servicing guidelines and remittance reporting
• Excellent written and verbal communication skills
• Excellent interpersonal, relationship‑building and teamwork skills. Self‑motivated; self‑starter
• Ability to manage multiple tasks, respond quickly to emergent problems, and focus both on long‑range projects and immediate tasks
• Proficient in Microsoft Word, Excel and Power Point

Candidates selected for employment will be required to successfully complete a background check, credit check and drug screening as a condition of employment, where permitted by applicable law.

Pay Range: $73,900.00 - $98,500.00 Annually

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave and an employee stock purchase plan.

First American is an equal opportunity employer in every sense of the term.