Analyst, Finance & Banking, Banking Operations

Position:
Analyst Planning and Risk Management Department Responsibilities Transaction Banking

• Ensure prompt and effective resolution of client issues while delivering high standards of customer service and support for transaction banking‑related matters.
• Support regular product assessments in coordination with internal stakeholders at both branch and regional levels.
• Partner with Corporate Banking Division/Dept CBD to promote new transaction banking solutions and secure customer transaction flows.
• Prepare and maintain monthly MIS reports, including customer profitability metrics and transaction volume data, for submission to TBOA.
• Provide support for knowledge sharing on and staff training related to transaction banking products across the branch.
• Assist in resolving issues related to GCMS+ and other cash management products.
• Support the implementation of GPH, CCT, and additional products for Yangon customers, ensuring proper T24 setup and coordinating issue resolution with relevant team.
• Collaborate with internal department (Operations, CBD, and ASOM) to analyze transaction data and identify opportunities for improving STP (Straight‑Through Processing) and external stakeholder for processes and deliver high quality services.

• Organize and prepare materials for monthly Operations Control Committee meetings.
• Prepare monthly OIM reports, including FTE analysis and transaction volume reviews and submit findings to relevant department (GOPD).
• Manage the submission of CORE reports for operational incidents and participate in designing action plans to mitigate future risks.
• Analyze key operational metrics (transaction volumes, operational incidents, cancellations, back‑value transactions, profit and loss impacts, pending items, and end‑of‑day processing times; assess performance trends and propose responsive measures).
• Collaborating with senior staff in managing projects related to on process improvement and operational enhancement.
• Contribute to the establishment of a branch‑wide operational processing framework, addressing issues that impact overall branch efficiency and performance.

• Minimum 3-5 years of experience in transaction banking focusing on trade finance or cash management products.
• Technical knowledge of core banking systems such as T24, GCMS+, GPH/CCT.
• Knowledge of SWIFT, ISO 20022, local clearing systems, and payment file formats (MT, pain.
  001/pacs.
  008).
• High level proficiency in Microsoft office.
• Advance excel skills with hand‑on experience in Power BI for data visualization and reporting.
• Strong data analysis skills with the ability to present insights.
• Good understanding of STP concepts and failure modes (file format issues, validation rules, cut‑off times, exception handling, repair queues).
• Proficiency in English four skills.
• Strong interpersonal skills for effective engagement with internal and external stakeholders.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long‑term growth and success. MUFG is committed to hiring based on merit and organisational fit, regardless of race, religion or gender.