Teller Retail Banker

Retail Bankers are the face of our organization and are critical in caring for our customers each day.

As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs.

Key responsibilities include:

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Minimum Qualifications /

Experience:

• 3 years of relevant and transferable sales and/or customer service experience;
• Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience;
• Bachelor’s degree.
• Previous in‑store banking experience is preferred, but not required.
• Must be positive and engaging.

Formal Education & Certification: High School Diploma or equivalent required.

Work Status: Full‑time.

Supervisory Responsibility: No.

Travel: Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.

Working Conditions: Standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

Job: Branch Banking

Organization: Louisiana

Title: Teller Retail Banker

Location: Louisiana-New Orleans

Requisition : 073179