Community Loan Originator; NOLA

Lending

We are seeking a Community Home Loan Originator for the NOLA Home Loan Origination Department. Credit Human is committed to a vision of serving communities by alleviating financial stress and a mission of helping people build, create, and maintain financial slack. Buying and maintaining a home is a source of slack and stability for families. The Community Home Loan Originator serves an integral role in our mission and delivers tangible impact to our members.

• Act as the single point of contact for members or potential borrowers throughout the home loan process, establishing an exceptional member experience.
• Proactively solicit new residential home loans that meet established loan quality and production goals while helping members find the loan that best fits their financial needs.
• Develop and expand relationships with builders, contractors, financial planners, personal networks, community groups, non‑profits, and Financial Health Centers.
• Build and maintain a quality pipeline of member relationships to serve as a recurring source of referrals for new mortgage lending opportunities.
• Efficiently manage your pipeline by funding loans promptly, following up on outstanding conditions, and following through with commitments and promises to members to meet and exceed expectations.
• Provide thorough and complete communication on each transaction through effective use of systems and technology to enhance stakeholder and member experience and improve quality and communication.
• Process loans in the system in a timely manner, preparing for underwriting.

• Required:
  
  2 years of sales experience in residential loan lending or a related field with a general knowledge of mortgages, basic mortgage calculations and definitions, mortgage underwriting, and equity loans.
• Preferred:
  Underwriting experience.

• Required:
  
  High School diploma or equivalent.
• Preferred: 4‑year college degree.

• Required:
  
  Eligibility to be registered as a Mortgage Loan Originator (MLO) with the National Mortgage Licensing System (NMLS) and Registry.
• Preferred: NMLS registration.

• Professional appearance and conduct.
• Time‑management skills and reliability.
• Problem‑solving through independence and creativity.
• Sense of urgency and ownership.
• Customer‑service oriented and member‑centric.
• Detail‑oriented and organized.
• Team player who works well with others.
• Contributes to a positive teamwork environment and high morale.
• Proficient in Microsoft Office Suite (Excel, Word, Access, PowerPoint, Outlook).
• Active listening skills.
• Verbal and written communication skills.
• Supportive of Credit Human and management.
• Advocate by sharing ideas and suggestions for process improvement and enhanced member experience.
• Highly motivated individual with an entrepreneurial spirit.
• Bilingual (preferred).

• Schedule:
  
  Monday‑Friday, 8:30am–5:30pm.
• Level of Work: 2C.
• Starting Salary Base Pay: $57,607 to $80,000 annually.
• Commission or Variable Pay Plan supporting this position.
• Flexibility:
  In‑office, on‑site; not remote or hybrid.

• Insurance coverage, college tuition reimbursement, and other benefits (details available on the company website).
• Additional benefits may be discussed during the interview process.

• Must be currently authorized to work in the United States on a full‑time basis.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.