Electronic Enrollment Specialist

Location: Iowa

## Electronic Enrollment Specialist Apply locations:
Cedar Rapids, Iowa:
Denver, Colorado time type:
Full time posted on:
Posted Todayjob requisition :
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** Job Family
** Transactions / Client Processing
** About Us
** At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.
** Who We Are
** We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.

Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them.

We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.
** What We Do
** Transamerica is organized into three distinct businesses. These include
1) World Financial Group, including Transamerica Financial Advisors,
2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and
3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.

Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.  For more information, visit
** Job Description Summary
** Process and evaluate electronic files submitted by Employee Benefits clients and vendors. Resolve data discrepancies to ensure the timely set up of employee records for the enrollment process.
** Job Description
**** Responsibilities
* ** Process electronic files submitted by clients and vendors.
* Work with clients, vendors and internal resources to resolve issues.
* Act as a primary resource for policy level issues and procedures for the electronic enrollment process.
* Review pending or rejected electronic applications and identify errors or file discrepancies.
* Determine whether application needs to be reviewed by Underwriting or moved to a finalized status.
* Review accuracy of case set up for application components to ensure it is complete (e.g. coverage types, issue limits, rates, search keys, etc.).
* Coordinate necessary corrections with Client Relationship Manager or Account Implementation Specialist.
* Support and execute complex research tasks and communicate the results.
* Identify and suggest improvements to electronic processes to ensure a quality product is produced.
* Assist with application level testing/implementation of new products and builds, and enhancements to existing electronic enrollment systems.
* Receive IT reports regarding pending, issued or rejected policies/certificates.
* Work to resolve outstanding issues, ensuring pending policies are processed within department standards.
* Establish and maintain excellent communication with Client Relationship Managers, Account Implementation Specialists, Underwriting, electronic enrollment BA, and related business units.
** Qualifications
* **…