Commercial Banking Operations Lead – Control Management

Lead risk and control assessments (RCSA) for Commercial Banking lending transformation initiatives, including loan platform modernization, nCino implementation, Auto Booking deployment, LIQ conversions, operating model redesign, and process transformation
Evaluate the impact of AI, data-driven solutions, citizen development initiatives, and automation technologies on business processes, controls, and regulatory compliance requirements
Design, enhance, and implement sustainable control frameworks supporting future-state operating models
Partner with Data Risk Management, Model Risk Management, and AI Governance teams to embed controls in AI-enabled processes and technology solutions
Identify downstream operational, compliance, regulatory, and control risks associated with process changes, automation, and technology implementations
Influence business and technology design decisions with risk and control expertise throughout project life cycles
Drive control modernization by transitioning manual controls to automated and technology-enabled control environments
Collaborate with CIBLO, Commercial Banking Operations, and Front Office partners to develop end-to-end process and control solutions
Provide strategic consultation to business leaders on risk mitigation, control effectiveness, and regulatory considerations
Monitor implementation activities to ensure control enhancements are sustainable, scalable, and aligned with enterprise risk management standards
Facilitate stakeholder engagement across business, operations, technology, and risk organizations
Own governance routines and reporting structures for Wholesale Lending Operations Control
Define and implement data flow routines across teams and lines of business to proactively identify risks

• 5+ years of Risk Management or Financial Services Industry experience, or equivalent experience demonstrated through work experience, training, military experience, or education
• Experience in Business Control Management, Operational Risk, Audit, Compliance, Risk Management, or related control functions within large financial institutions
• Strong knowledge of Commercial Banking and Wholesale Lending operations, including loan servicing, underwriting, booking, documentation, and fulfillment processes
• Direct experience with AI governance, generative AI controls, model governance, or responsible AI programs
• Experience supporting large-scale business transformation, operating model redesign, or technology modernization initiatives
• Knowledge of Data Risk Management, Model Risk Management, AI Governance, and emerging regulatory expectations related to AI-enabled solutions
• Experience evaluating risk and control implications of automation, AI, machine learning, workflow technologies, or citizen development solutions
• Ability to design and implement sustainable control frameworks within complex operational environments
• Strong understanding of regulatory requirements applicable to Commercial Banking and Wholesale Lending operations
• Ability to navigate complex organizations and manage multiple concurrent initiatives in a fast-paced environment
• Strong verbal and written communication skills with the ability to present complex risk and control concepts to executive-level stakeholders
• Ability to work on site per Wells Fargo's standard operating model in the listed location, on a hybrid schedule of 3 days on-site and 2 remote
• Ability to travel up to 10% of the time
• Not eligible for Visa sponsorship

Demonstrates expertise in Risk Management and Financial Services, with a strong focus on designing and implementing sustainable control frameworks and evaluating the impact of AI and automation on business processes. Proven ability to collaborate across teams and provide strategic consultation on risk mitigation and regulatory compliance.

• Risk Management
• Commercial Banking Operations
• AI Governance
• Control Framework Design
• Regulatory Compliance

• Risk Assessment
• Control Assessment
• Operational Risk Management
• Business Control Management
• Audit
• Compliance
• Data Risk Management
• Model Risk Management
• Automation Technologies
• Process Transformation

• Strong Communication Skills
• Stakeholder Engagement
• Influencing Skills
• Collaboration
• Problem-Solving

• Wholesale Lending
• Loan Servicing
• Underwriting
• Documentation
• Fulfillment Processes
• Regulatory Requirements
• Business Transformation
• Operating Model Redesign

• NCino
• AI-Enabled Solutions
• Workflow Technologies
• Citizen…