Financial Health Community Manager

The Financial Health Community Manager connects Credit Human’s financial health mission with the distinct needs of each community. By turning local insight into coordinated partnerships and programs, it helps reduce financial stress, strengthens community trust, and builds stronger financial lives. The manager works with local organizations, business partners, and market leaders to design programs, and partnerships that help reduce financial stress, expand access to relevant financial solutions, and support sustainable membership growth.

• Assess community needs, market conditions, and barriers to financial well-being to guide an effective local strategy.
• Build mission-aligned partnerships that expand community reach, financial health impact, and sustainable membership growth.
• Coordinate Financial Health Centers, Commercial Lending, Home Loans, Marketing, and other key internal stakeholders to align community initiatives, outreach, products, services, and messaging with Credit Human’s market approach.
• Design programs, campaigns, and events that connect people with relevant financial solutions and reduce financial stress.
• Strengthen Credit Human’s credibility and awareness as a trusted, mission-aligned financial health partner.
• Measure community engagement and impact, using market insights and proven practices to continuously improve results.

• Make a visible community impact:
  Help people reduce financial stress and build stronger financial lives.
• Shape growth in new markets:
  Build Credit Human’s community-based approach where it can create lasting value.
• Turn insight into action:
  Transform local needs and opportunities into partnerships, programs, and measurable outcomes.
• Lead through influence:
  Unite teams across Financial Health Centers, Commercial Lending, Home Loans, Marketing, and more.
• Build lasting trust:
  Strengthen Credit Human’s credibility, relevance, and mission impact within the community.

Required

• Five or more years of experience in community development, financial health, financial services, nonprofit partnership management, business development, market development, or a related community-facing role.
• Demonstrated experience building and managing external partnerships with community organizations, nonprofits, public-sector partners, employers, housing organizations, or other mission-aligned stakeholders.
• Experience coordinating cross-functional work across internal teams, including marketing, financial health centers (our branches), operations, lending, member experience, or product/service partners.
• Experience planning and executing community outreach, financial education, events, campaigns, or programs that support measurable community or member outcomes.
• Experience using data, community insight, market information, or program results to identify opportunities, evaluate effectiveness, and improve execution.

Preferred

Experience in a credit union, bank, CDFI, community development organization, housing organization, or mission-driven financial institution.

Experience working in new-market development, neighborhood revitalization, financial capability, affordable housing, home ownership, small business support, or other community impact initiatives.

Required

Strong relationship-building and community engagement skills with the ability to earn trust, represent Credit Human professionally, and work effectively with diverse community partners.

Strategic planning and execution skills, including the ability to translate community needs and market priorities into practical outreach, partnership, and program plans.

Strong written, verbal, presentation, and facilitation skills for communicating with…