Patient Access Associate; PRN University Medical Center Emergency Department

Overview

Be the calm in the chaos! As a Patient Access Associate in our Emergency Department, you’re often the first point of contact during some of a patient’s most stressful moments. You bring clarity, compassion, and confidence while handling registrations, verifying information, and supporting patients and families in a fast-paced, high-acuity environment.

Your job is more than a job.
Be the calm in the chaos! As a Patient Access Associate in our Emergency Department, you’re often the first point of contact during some of a patient’s most stressful moments. You bring clarity, compassion, and confidence while handling registrations, verifying information, and supporting patients and families in a fast-paced, high-acuity environment.

You’ll work closely with ED clinicians and staff to keep care moving efficiently—making a real difference when it matters most.

• Greet and assist patients and families in the Emergency Department
• Register patients quickly and accurately during emergency visits
• Verify demographic and insurance information and scan required documents
• Communicate clearly and compassionately in high-pressure situations
• Support admissions, transfers, and discharges as needed
• Collaborate with clinical and support teams to maintain patient flow

• Strong customer service skills and emotional intelligence
• Ability to stay calm, focused, and professional under pressure
• Attention to detail in a fast-moving environment

• High School Diploma or GED (or equivalent experience)

Variable Hours (United States of America)

LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary.

University Medical Center, a world class academic medical center in LCMC Health’s incredible community of care, is the largest medical training center for healthcare professionals in Louisiana and has long served as the region’s safety net hospital for poor and underserved communities for 300+. Learn more about University Medical Center’s legacy and our vision of becoming the epicenter of medical care, education, and research.

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems – it’s all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

• To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.
• To ensure quality care and service, we may use information on your application to verify your previous employment and background.
• To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
• To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.