Community Health Worker Sr

Location

Location
:
This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Must reside in the state of Louisiana and live within commuting distance of our office location:

3850 N CAUSEWAY BLVD
METAIRIE, LA 70002

The Community Health Worker Sr is responsible for serving as a liaison/connector between the patient, care team, and the community. Helps to bridge conversations with patients and remove barriers that prevent them from accessing health and social services. Conducts telephonic and/or face-to-face outreach to panel of high risk patients for appointment scheduling, needs assessment, and care gap closure.

• Meets patient in clinic, facility or at home to help identify social determinants of health impacting patient’s health and general well-being.
• Collaborates with social worker and/or care manager to develop action plan.
• Develops trusting relationship with patients by providing support and advocacy to help achieve health goals.
• Assists patients in accessing health-related services and community resources, such as accompaniment to specialist appointments and assistance with enrollment forms.
• Facilitates communication between all parties (patients, families, colleagues, and community-based organizations) as needed.
• Provides peer-level support to teammates.
• Documents interactions with patients and on behalf of patients in medical record.
• Develops new workflows or job aids as needed.
• Attends meetings as required.
• Travels to worksite and other locations as necessary.

• Requires a H.S. diploma or equivalent and experience utilizing electronic medical record as well as a minimum of 3 years of experience in a healthcare, community-based, or social work environment; or any combination of education and experience which would provide an equivalent background.

• Bilingual preferred.
• Certified Community Health Worker preferred.
• Trained Medical Assistant would be ideal

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If…