Clinical Quality Coordinator

Why Del Richt Research?

Would you love to be a part of the cutting edge of healthcare and science innovation? Are you looking for a position that has sustainable opportunities for professional growth? We are a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and, ultimately, our goal is to get new medications and medical devices FDA approved.

We are currently looking for a detail-oriented, confident Quality Assurance Coordinator to join our team.

Del Richt Research has been recognized as one of New Orleans Top Workplaces for 2023, 2024, and 2025! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.

NOTE:

This is an onsite M-F position based at our New Orleans Corporate Headquarters location.

Del Richt is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications FDA approved. We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team.

Presently our network stretches across 18 sites throughout the United States.

This role is responsible for supporting the Quality Assurance (QA) team with process improvement initiatives, as well as training, and trend identification across the site network’s clinics. The Clinical Quality Coordinator will maintain clinical trial data integrity to ensure site is audit ready at all times.

The Clinical Quality Coordinator will assist with oversight and maintenance of activities related to the conduct of clinical trials at the site including but not limited to:

• Complete Quality Assurance (QA) chart reviews, ensuring consistency, accuracy, and timeliness
• Ensure that clinical trial protocols are being adhered to 100% of the time
• Coordinate, communicate and collaborate with clinical teams across our site network
• Maintain a working knowledge of FDA regulations, GCP/ICH guidelines, organizational SOPs, guidance documents and study protocols
• Detail plans for timely correction of electronic source errors
• Ensure both inter- and intra-site consistency in source completion
• Manage and report charting trends to leadership
• Assist with training for both clinical teams and the QA department
• Assist the QA manager with internal team training, developing and disseminating reports, and management tasks related to QA Coordinators

• Required:
  
  Minimum 2-3 years of healthcare experience; confidence reviewing medical charts, medical terminology, and healthcare operations
• Required:
  
  B.S or B.A from any accredited university in any degree
• Required:
  
  Proficiency with Google Sheets or Excel

• Be self motivated, energetic and positive
• Be a team player with excellent communication skills
• Be comfortable speaking to external and internal stakeholders and leaders
• Ability to work autonomously with a high level of self accountability
• Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals
• Believe in high quality and have a high standard of compliance to our study protocols
• Be remarkably organized with effective time management skills
• Be skilled at problem solving and solution focused
• Manage multiple tasks and clinical trials efficiently
• Accept ownership of tasks from inception through completion and assume responsibility for personal success
• Tea or coffee preferences welcomed; beverages at work are a lighthearted note

• We deliver on our promises
• We have a bias towards action: we value independent problem solving
• We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company

• We support each…