Admissions Clerk- Full Time Job Winnsboro Louisiana USA,Healthcare

Location: Winnsboro

POSITION: ADMISSION CLERK

DEPARTMENT: HOSPITAL ADMISSIONS

FLSA STATUS: NON-EXEMPT

SCHEDULE: FULL TIME, 7 ON / 7 OFF SCHEDULE, DAY SHIFT.

JOB SUMMARY

The Hospital Admissions Clerk is responsible for registering patients, collecting and verifying personal and insurance information, and ensuring accurate and efficient patient registration and admission into the hospital’s electronic health record system. This role serves as a key point of contact for patients, visitors, and medical staff, helping to ensure smooth administrative and clerical operations in the admissions department.

JOB RELATIONSHIPS

Responsible to:
Hospital Admissions Supervisor

Positions Directly Supervised:
None

Regular Contact with:
All hospital personnel and the public.

MISSION STATEMENT

As an integral part of our community, Franklin Medical Center’s mission is to provide the highest quality health care and customer satisfaction to all those we serve. We are committed to delivering compassionate, capable, and personalized treatment to our patients and their families, always keeping in mind that our responsibility is to the health needs of the people.

ESSENTIAL JOB FUNCTIONS

Greet and assist patients and visitors in a courteous and professional manner

Assist with interviewing patients or their representatives to obtain required personal, medical and insurance information

Promptly notify emergency personnel or nursing staff of emergent or urgent patient cases requiring immediate attention

Report patients exhibiting signs or symptoms of infectious or communicable diseases to nursing or clinical staff in accordance with hospital infection control policies

Verify and enter patient demographics, insurance information, and medical details accurately

Collect and process required forms, signatures, and consent documents

Prepare patient identification materials such as wrist bands, identification labels, and records

Explain hospital policies, admission procedures, and patient rights

Collect, assemble, and ensure accuracy of patient admission documents and forward to appropriate department

Collect co-payments, deductibles, and other required fees; issue receipts as needed

Schedule patient admissions and coordinate with nursing, emergency, and clinical departments when applicable

Maintain confidentiality and comply with HIPAA and hospital privacy standards

Answer phones, respond to inquiries, and direct calls to appropriate departments and personnel.

Maintain a clean and organized workstation; sanitize equipment and surfaces as required

Monitor and replenish office and patient admission supplies, as needed

Report any unsafe conditions, equipment malfunctions, or workplace hazards to the appropriate supervisor and department

Assist with training new admission clerks as directed

Attend and participate in workshops, seminars, etc., as approved

Promptly report disturbances, disruptive behavior, or violent situations to the Emergency Department Supervisor, Admission Supervisor, and Security, when applicable, following hospital safety protocols

Notify the Admission Supervisor of any issues, concerns, unusual occurrences, or delays affecting patient flow, safety, or service quality

All other duties as assigned

QUALIFICATIONS
Education and Training

High school diploma or equivalent is preferred

Work Experience: Previous experience in a hospital, medical office, or customer service setting is preferred.

Knowledge, Skills, and Abilities Required

Strong written and verbal communication skills
Strong interpersonal skills
Professional and compassionate patient interaction
Excellent attention to detail and accuracy
Data entry and record management accuracy
Ability to read and write effectively
Ability to multitask when completing several tasks at once
Strong organizational skills
Ability to work in a fast-paced environment while managing and prioritizing multiple tasks at the same time
Ability to handle confidential information professionally and in accordance with HIPAA
Proficient with hospital information systems, EHR software, and Microsoft Office

Physical Requirements

Prolonged…