Social Worker​/Social Services Case Manager- Orleans

Position: Social Worker/Social Services Case Manager-New Orleans
Location: New Orleans

At Crescent Care, we bring caregivers and the community together as partners in health and wellness for all. Our experience builds on more than 40 years of impact. In 2014, we became a Federally Qualified Health Center to offer an expanded range of health and wellness services for anyone and everyone who is seeking healthcare services in Greater New Orleans and Southeastern Louisiana.

OUR MISSION Strengthening our entire community through whole-person healthcare and education.

POSISTION SUMMARY The Social Worker/Social Services Case Manager assists in the full implementation of the program with a special focus on resolving barriers to engagement in services, ensuring linkage to medical and behavioral health care, with overall goal of increasing client’s ability to self-manage, while facilitating integration of care for those individuals and families working with a multiple services systems. Crescent Care serves approximately 14,000 clients a year.

The Social Worker/Social Services Case Manager will assess all new and existing clients for program eligibility, biopsychosocial needs, answer and respond to inquiry calls, and provide program information and referrals for new and existing clients. Crescent Care is a fast-paced environment and requires a close attention to details. A Social Worker/Social Services Case Manager is expected to document all interactions with and on behalf of clients in the electronic health record.

A fantastic dynamic of Crescent Care is that we collaborate with all members of treatment and recovery team to maximize integration of care across all systems and programs.

KEY DUTIES AND RESPONSIBILITIES We provide advocacy and linkage to care that will help clients increase personal and family stability and achieve recovery goals in the following areas:

Mental health services, screening/assessment/diagnosis, including risk assessment

Person-centered treatment planning

Outpatient mental health and substance abuse treatment

Primary care coordination/screening and monitoring of key health indicators and health risk services

Psychiatric rehabilitation services

Social, peer and community recovery support

Counseling to address barriers to achievement of recovery and case management goals

Promote client coping skills WHAT SUCCESS LOOKS LIKE IN THS OPPORTUNITY Provide a minimum of 24 total documented units of service per day Enjoy working with Diverse Populations, and quickly transitioning between various types of clientele

Completion of Progress Notes Ensure expedient client access to needed resources such as, food, housing, health insurance, medical and behavioral health care, substance use treatment, financial resources, etc.

Attends a minimum of 20 hours of continuing education annually

Knowledge of and the desire to work with a cross-disability population including, but not limited to, those living with HIV and/or mental health issues

Impactful service to the community, being a part of a diverse team, with never a dull moment with every day bringing a new challenge.

REQUIREMENTS Currently Licensed social worker (RSW, CSW, LMSW, LCSW) from a program accredited by the Council on Social Work EducationORCurrently licensed nurse (RN or LPN) in LouisianaORBachelor’s Degree (required) or Master’s Degree (preferred) in a human service related field which includes: psychology, education, counseling, social services, sociology, family and consumer sciences, criminal justice, rehab services, child development, substance abuse, gerontology and vocational rehabilitation;

AND one (1) year of post-degree experience in direct service to HIV target populationORBachelor’s Degree in liberal arts or general studies with a concentration of at least 16 hours in one of the fields of: psychology, education, counseling, social services, sociology, family and consumer sciences, criminal justice, rehab services, child development, substance abuse, gerontology and vocational rehabilitation; one (1) year of post degree experience in direct service to HIV target population

Demonstrated Technical Competencies Excellent verbal and written communication skills

Demonstrated ability to complete complex projects

Federal Criminal…