Social Service Director

Job Title: Social Service Director

Department: Social Services

Reports To: CEO

Supervises: Discharge Planner/Case Manager, Activity Therapist

FLSA Status: Exempt

LOF Support: LOF4

The Clinical Social Service Director is responsible for the overall functioning, coordination, and communication within the Social Services Department. The Clinical Social Worker serves as an integral member of the multidisciplinary treatment team, implementing and supervising social service interventions for patients.

The Clinical Social Worker oversees interventions performed by other members of the Social Services Department, including the Discharge Planner, Case Manager, Activity Therapist, and other social service staff. The Clinical Social Worker collaborates with other clinical departments through consultation with the medical staff, Director of Nursing (DON), and nursing personnel.

This position facilitates the resolution of concerns affecting the patient population and ensures that services, programming, and patients' social needs meet the highest standards of quality care. The Clinical Social Worker demonstrates a thorough understanding and interpretation of facility policies and procedures to ensure compliance. Additionally, the Clinical Social Worker possesses extensive knowledge of cognitive, emotional, developmental, social, and behavioral disorders.

Additional responsibilities include crisis intervention, leading special case conferences, facilitating family communication, and serving as a key participant in the treatment team process. The Clinical Social Worker maintains departmental performance improvement activities and participates in Quality Management (QM) initiatives.

The Clinical Social Worker adheres to the highest ethical standards regarding patient care and patient rights. The position also facilitates communication with outside agencies to ensure that patients' rights, care needs, and treatment requirements are met. Additionally, the Clinical Social Worker assists in developing and managing the budgetary needs of the Social Services Department.

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

While performing the duties of this job, the employee may occasionally be exposed to fumes, airborne particles, cleaning chemicals, dust, mist, and steam generated through housekeeping activities. Noise levels may range from moderate to high. This is a smoke-free workplace.

Work is performed primarily indoors, with approximately 75% or more of the workday spent inside a building that provides protection from weather conditions, though not necessarily from temperature changes.

Employees must provide documentation of a tuberculosis (TB) test during new-hire orientation and annually thereafter.

• Must be able to stand for moderate periods of time, potentially 60–80% of a work shift.
• Must be able to sit for extended periods, up to four hours or more at a time.
• Walking and standing are regularly required to perform job duties.
• Lifting and carrying may exceed 10 pounds.

• Performing repetitive tasks and motions.
• Hearing alarms, telephones, and normal speaking voices.
• Working in a fast-paced environment with frequent interruptions.
• Exposure to stress associated with serving psychiatric patients experiencing acute or crisis-related needs.

Reaching – Extending hands and arms in any direction.

Handling – Seizing, holding, grasping, turning, or otherwise working with the hands.

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