Medical Assistant II - Ascension Clinic

• Job Category Medical Assistant
• Employee Type Full-Time

Description

JOB PURPOSE & MISSION

Assist the physician in coordinating care appropriate for the needs for the age population served, as defined in the department’s scope of service and under the direction/supervision of the physician, clinic RN and/or clinic manager

Essential Job Functions include, but are not limited to: 1. Performs basic physical assessment on patients collecting data essential for treatment.

• Collects all assessment data prior to the physician encounter in accordance with policy and communicates the presence of emergent identified problems immediately to the physician.
• Data collected (patients’ height, weight, vital signs and history) is 100% accurate

2. Performs patient care according to standards of care and the needs of the patient.

• Administers medications as ordered by physician and adhering to policy, with 100% accuracy.
• Satisfactorily, performs treatments as prescribed and directed by physician and adhering to policy.
• Satisfactorily performs independent treatments as patient condition warrants as ordered by physician, adhering to clinic policy and protocol.
• Performs phlebotomy as directed by physician, using proper technique 100% of the time, and in compliance with company policy.

3. Answers and responds to all incoming patient care related phone calls.

• Assesses and accurately determines the purpose of the call according to policy.
• Discusses the nature of the call with the physician and responds according to physician instruction.
• Documents, with 100% accuracy, all independent actions and physician instructions

4. Assists in the data management processes of the clinic.

• Assists with clinic charges, with 100% accuracy, as needed.
• Updates, with 100% accuracy, patient clinical records as needed.

5. Performs all other duties as assigned. JOB REQUIREMENTS Experience

Required –1 to 2 years in the clinic setting

Education

Required –none

Preferred – High School Diploma or GED and Completion of a Medical Assistant program

Certifications & Licensure

Required –Current Medical Assistant Certification

Special Skills or Knowledge

Required –none

HIPAA & SAFETY REQUIREMENTS HIPAA -

Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: paper and electronic medical records without limitation, patient demographics, lab, radiology and films results, surgery/appt schedules, patient financial and 3rd party billing information, patients related complaints, information related to patient location and religious beliefs.

SAFETY -

Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: incident reporting, handles wastes, sharps and linens, PPE, exposure control plans, hand washing, environmental rounds to ensure safety, administers meds/bloods products, receives orders for patients, clinical alarms, collects blood samples for all age groups.

PERFORMANCE CRITERIA Everyday Excellence Values

- Employee demonstrates Everyday Excellence values in the day-to-day performance of their job.

• Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.
• Takes initiative in living our Everyday Excellence values and vital signs.
• Takes initiative in identifying customer needs before the customer asks.
• Participates in teamwork willingly and with enthusiasm.
• Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.
• Keeps customers informed, answers customer questions and anticipates information needs of customers

Corporate Compliance

- Employee demonstrates commitment to the Code of Conduct, Conflict of Interest…