Clinic Revenue Cycle Billing Clerk

Position Summary

The job description is to be used as a guideline only and may not incorporate all functions of the job; education and experience outlines are ideal qualifications/assets but do not necessarily reflect the requirements of the position

include the following, but are not limited to:

• Responsible for assisting in all areas of the business office daily operations.
• Plans ahead and is well organized and manages time well.
• Effectively uses time to complete job assignments.
• Assists with answering phones in a professional and courteous manner.
• Follows HIPAA guidelines when handling billing issues.
• Accurately balances all payments and charges daily.
• Maintains high standard of work even under pressure of deadlines and frequent interruptions, remaining professional, responsive, and cooperative.
• Ability to work with integrity, trust and commitment, setting an example for others.
• Able to verify insurances correctly.
• Enters payments into billing system by effectively posting insurance payments and proficiently opens, closes and prints batches daily.
• Work unpaid claim reports (AR) for assigned clinic.
• File claims to primary and secondary insurances as needed.
• Other duties assigned by Director, Clinic Manager, COO and/or CEO.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Problem solving — the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully.
• Customer service — the individual manages difficult client/customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance and meets commitments.
• Planning/organizing — the individual prioritizes and plans work activities and uses time efficiently.
• Quality control — the individual demonstrates accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance.
• Quantity — meets productivity standards and completes work in a timely manner.
• Adaptability — the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. Being flexible to work on weekends and at nights.
• Dependability — the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Safety and security — the individual observes safety and security procedures and uses equipment and materials properly.

• Integrity – Accepts accountability for problems and errors without excuses or blaming others Truthful in all dealings and communications, internally and externally. Fair with employees, customers, suppliers and investors.
• Respectfulness – Treats everyone with respect and courtesy; value the unique qualities and needs of individuals and committed to understanding and appreciating the diversity of cultures, opinions, and experiences of others.
• Teamwork – Works effectively with co-workers as a team; mentor and provide technical knowledge to co-workers; and demonstrate good attendance.
• Accountability – Makes all patients and customers a priority and attend to their needs immediately
• Professionalism – Knows how to perform your job, demonstrates a willingness to learn, demonstrates effective interpersonal interactions

High School Diploma and experience of 1-2 years.

Reads and comprehends complex instructions, lengthy correspondence, and memos;
Writes simple to complex correspondence;
Presents information in one-on-one and small group situations to customers, clients, and other employees effectively.

Adds, subtracts, multiplies, and divides in all units of measure using whole numbers, common fractions, and decimals;
Computes rate, ratio, and percent.

Applies common sense understanding to carry out detailed, written or oral instructions;
Deals with problems involving some variables in standardized situations.