Community Health Worker

Job Details:
Level: Entry,

Job Location:

Franklin, LA 70538, Position Type:
Full Time, Teche Health, A Federally Qualified Health Center, per Section 330 of the Public Health Service Act, is currently seeking qualified applicants for a Community Health Worker (CHW) in Houma, Louisiana. This position will cover Regions 2 & 3 and travel to other Teche Health facilities is required.

This is a full-time position. Office hours are Monday - Thursday 7:30am - 5:30pm and Friday 8:00am - 12:00noon.

The Community Health Worker (CHW) promotes health within a community by assisting individuals to adopt healthy behaviors. Serve as an advocate for the health needs of individuals by assisting community residents in effectively communicating with healthcare providers or social service agencies. Act as liaison or advocate and assist with implementing programs that promote, maintain, and improve individual and overall community health.

Collect data to help identify potential, actual, and ongoing social determinants of health needs of the patients of Teche Health. This includes completing the PRAPARE Screening Tool with eCW to identify Social Determinants of Health (SDOH) that may affect a wide range of health, functioning, and quality-of-life outcomes and risks. Aid with resource management, community education and utilization of services designed to meet the varying special needs of patients and their families in a culturally appropriate manner.

Health system navigation and resource coordination services which may include helping patients to engage, re-engage, or ensure patient follow-up in primary care and routine preventative care.

This position requires the ability to travel to all Teche Health facilities as needed and the ability to work outside normal Teche Health business hours.

The CHW reports to the Outpatient Community Liaison & CHW Coordinator (OCL) who is under the direction of the Assistant Director of Quality and Clinical Risk Management.

• Complete social needs interview (Social Determinants of Health) utilizing the PRAPARE Form in eCW on all Teche Health patients including those who are members of high-risk populations, including Medicare, Medicaid, Self-Pay, etc., as needed, and appropriate and report any needs identified to Outpatient Community Liaison (supervisor).
• Identify barriers to care, especially those that currently or may negatively impact engagement in care or healthcare goals.
• Gain insight into the reasons and manner by which patients have managed their health in the context of their day-to-day lives, including any resources they currently have and/or need assistance with.
• All patients for whom a referral has been received are to be interviewed within the timeframe as determined by the provider (i.e., stat: immediate; urgent – within 24 hours; routine – within 72 hours). Referrals are completed as directed by the supervisor.
• Under the direction of the OCL, the CHW will assist in developing an appropriate intervention plan based on the findings of the patient interview and make referrals to the appropriate community resources.
• Health system navigation and resource coordination services. This may include helping to engage, re-engage, or ensure patient follow-up in primary care; routine preventative care; adherence to treatment plan; and/or self-management of chronic conditions.
• Advocate for individuals and communities regarding housing, food security, and other needs.
• Provide coaching and social support, such as basic nutrition training, recovery services for mental health and substance use disorders, and chronic disease prevention under the direction of the supervisor.
• Following the interview of the patient, document the identified needs, and…