Behavior Health First Responder

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Short Hour Professional New Orleans, LA, US

At Resources for Human Development (RHD) Louisiana Metro Crisis Continuum
, we believe every person deserves access to compassionate support during life's most challenging moments.

We're seeking dedicated professionals looking for a flexible Per Diem (PRN) opportunity to make a meaningful difference in their communities by responding directly to individuals experiencing behavioral health crises. As a Behavioral Health First Responder, you'll play a critical role in connecting individuals to safety, support, treatment, and hope.

Whether you're an experienced behavioral health professional or bringing valuable lived experience to the role, you'll join a team committed to serving individuals with dignity, respect, and compassion while making a real impact every day.

Resources for Human Development is a nonprofit organization committed to providing innovative services that support individuals in achieving greater independence, wellness, and quality of life. Through the Louisiana Metro Crisis Continuum, our team delivers critical crisis intervention services in partnership with community stakeholders and first responders, ensuring individuals receive the support they need when they need it most.

Every day, our employees help strengthen communities by providing compassionate, person-centered services that promote recovery and resilience.

• Competitive Compensation
• Daily Pay – Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance (for eligible employees) - after 30 days
• 401(k) Retirement Plan
• Paid Time Off (for eligible employees)
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

• Provide life-changing crisis intervention services
• Support individuals and families during critical situations
• Work alongside police, EMS, and fire/rescue personnel
• Build meaningful community partnerships
• Join a mission-driven organization dedicated to improving lives

As a Behavioral Health First Responder
, you will:

• Respond in person to behavioral health-related 911 calls in the community
• Conduct behavioral health assessments for individuals experiencing crises
• Safely manage crisis situations and support de-escalation efforts
• Provide psycho educational services, skills training, and supportive crisis counseling
• Transport individuals to safer environments, including bed-based levels of care when needed
• Facilitate admissions and referrals to treatment providers and community resources
• Collaborate with police, fire/rescue, EMS, and other first responders during behavioral health emergencies
• Conduct follow-up outreach to ensure individuals connect with needed services and supports
• Complete documentation in accordance with organizational, funding, licensing, and accreditation requirements
• Represent the program at community events and outreach activities
• Perform other duties as assigned

You may be a great fit if you are:

• Compassionate
• Dependable
• Calm Under Pressure
• Team-Oriented
• Service-Focused
• Professional
• Adaptable
• Committed to Helping Others

• Bachelor's degree in Sociology, Social Work, Psychology, Gerontology, Anthropology, Political Science, History, Criminal Justice, Theology, Nursing, Counseling, Education, or a related field
• High School Diploma or equivalent with three (3) years of lived experience

OR

• Peer Specialist Certification
• Experience working in behavioral health, crisis intervention, human services, emergency response, or related settings

• Per Diem (PRN) position
• Flexible schedule based on organizational needs
• Community-based crisis response role
• Availability to respond to behavioral health emergencies during assigned shifts
• May include evenings, overnights, weekends, holidays, and support during community-wide emergencies or disasters

• Ability to lift up to 50 pounds occasionally and assist individuals with limited mobility
• Ability to stand, walk, sit, bend, kneel, crouch, reach, push, pull, and climb stairs as required
• Ability to travel throughout the service area and operate agency vehicles
• Ability to work in uncontrolled community environments and various weather…