Banquet Houseman ; AM & PM

Overview

Banquet Houseman Flexible Schedule (AM & PM) role at Hotel Monteleone.

Summary:

The Banquet Houseman sets up tables, chairs and other necessary equipment in hotel meeting rooms for scheduled banquet events.

• Sort, count, fold, marks or carry linen
• Replenish supplies such as drinking glasses and writing supplies
• Transport and arrange tables and chairs as specified in BEOs
• Empty wastebaskets and ashtrays; dispose of trash and waste appropriately
• Assist with other duties as assigned

• Language Ability - Interact and communicate with people from diverse backgrounds; read and comprehend simple instructions, short correspondence and memos; write simple correspondence; communicate verbally and in writing in English; present information effectively in one-on-one and small group settings
• Math Ability - Add/subtract two-digit numbers and multiply/divide with tens and hundreds; use units of American money, weight, volume and distance
• Reasoning Ability - Apply common sense to carry out instructions; handle problems with a few concrete variables
• Work Environment - Noise level typically moderate
• Physical Demands - Frequently lift/move 50-100 pounds; stand, talk, hear; walk, use hands, reach; occasional stooping, kneeling, crouching or crawling
• Position Status and Availability - Full-time with flexible AM or PM shift, Monday to Sunday including holidays
• Experience and Education - High school diploma or GED; at least 1 year of customer service; at least 1 year of Banquet Houseman experience in a luxury hotel

• Customer Service - Promptly respond to customer needs and requests; meet commitments
• Interpersonal - Solve conflicts, maintain confidentiality, listen without interrupting, remain open to ideas
• Oral and Written Communication - Clear, persuasive speech; effective written communication
• Team Work - Collaborate, give and receive feedback, support team goals
• Ethics, Professionalism and Integrity - Respect for others, trustworthy, uphold hotel values
• Planning and Organizing - Prioritize, plan, and use time efficiently
• Quality and Safety - Strive for accuracy and safety in procedures