In Room Dining Coordinator; Part-Time

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

Riverfront luxury in one of America’s most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

Four Seasons Hotels and Residences New Orleans is seeking candidates to join our dynamic in-room dining team as a Part-Time In-Room dining coordinator
. Our Coordinator is responsible for assisting guests by taking their orders, communicating any special requests to the kitchen, and coordinating delivery of orders according to Four Seasons standards.

• Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards
• Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste, and preparation methods
• Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
• Check completed kitchen orders with the guest’s original order; coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality
• Properly and accurately close guest checks; record guest charges and gratuities. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
• Coordinate amenity deliver by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion
• Work harmoniously and professionally with co-workers and supervisors

• Fluency in English reading, writing, and oral proficiency is required
• One to two years’ experience working in Food & Beverage and customer service preferred
• RSV permit and Serv Safe certifications required

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Discounted Accommodations at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meal
• Discounted parking near the Hotel

• This is part-time position that requires candidates to work primarily night and overnight shifts. Candidates must be able to work nights, overnights, weekends and holidays.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - (Use the "Apply for this Job" box below)./