Banquet Houseperson

Job Description

Banquet Houseperson (HOT0CC2Z) – Full Time – Roosevelt Hotel – 130 Roosevelt Way, New Orleans, 70112

The iconic Waldorf Astoria property in New Orleans is seeking a Full‑Time Banquet Houseperson to join the team!

• Set up, break down, and clean all banquet, meeting, and conference spaces according to event specifications.
• Assist guests in function areas as needed.
• Maintain cleanliness of banquet and meeting areas, including restrooms, floors, trash, supply rooms, and pest/debris removal.
• Ensure all banquet equipment is in proper working order and report defects or maintenance needs.
• Assist with event setups to ensure efficient department operations.
• Support back‑of‑house team members as requested.
• Safely lift, push, pull, and move banquet equipment (up to 50 pounds).
• Manage timely setup and breakdown of Food and Beverage functions.
• Maintain a professional demeanor when interacting with guests and team members.
• Comply with hotel security procedures, fire regulations, and health and safety standards.
• Attend required hotel training sessions.

• Medical & Vision Insurance – Blue Cross Blue Shield of Louisiana*
• Dental & Voluntary Insurance – Sun Life*
• Flexible Spending Account (FSA) – Through WEX
• 401(k) Retirement Plan – Fidelity, with up to 5% employer match**
• Employee Assistance Program (EAP) – Com Psych
• Free Team Member Meals
• Discounted Parking
• Property Discounts – Restaurants, Gift Shop, and Spa
• Paid Time Off (PTO) Program
• Go Hilton Travel Discounts
• Tuition Reimbursement
• Guild Education Program

* Medical/Dental coverage begins on the first of the month following 60 days of employment.

** 401(k) eligibility begins after 90 days of employment; new hires are auto enrolled.

We look for candidates who demonstrate the following Hilton Values:

• Hospitality – Passionate about delivering exceptional guest experiences.
• Integrity – Do the right thing, all the time.
• Leadership – Leaders in the industry and communities.
• Teamwork – Team players in everything we do.
• Ownership – Owners of our actions and decisions.
• Now – Operate with a sense of urgency and discipline.

Key attributes we seek include:

• Quality.
• Productivity.
• Customer Focus.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And our amazing Team Members are at the heart of it all!