Host​/Greeter - Rib Room

Royal Orleans Hotel

The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four‑diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area’s culture through various color palettes and artwork.

Omni Royal Orleans is located in the heart of the French Quarter, anchoring the corner of St. Louis and Royal Streets. The historic Four Diamond hotel reflects a more sophisticated time.

Omni Royal Orleans is seeking a friendly Host/Greeter to join our team.

• Be the first point of contact by greeting and seating guests.
• Assist managers with opening and closing tasks.
• Answer phones and provide helpful information.
• Keep guest flow smooth and organized during busy times.
• Share knowledge about the hotel, menus, buffets, and daily specials.
• Anticipate guest needs and deliver a warm, personalized experience.
• Introduce servers to guests and make smooth handoffs.
• Handle guest checks accurately and efficiently.

• Hands‑on food and beverage knowledge and a comprehensive, working knowledge of the hospitality business.
• A minimum of relevant bar experience in a hotel is strongly preferred.
• Willingness to work flexible hours as needed during busy times and high‑profile events, including nights, weekends and holidays.
• Highly developed customer service skills with a friendly, approachable demeanor and strong problem‑solving abilities, with a keen eye for detail.
• Proven ability to engage guests at all levels. Passionate about providing warm, engaging and personalized service.
• Ability to work in a fast‑paced environment and handle multiple priorities.
• Capable of handling stressful and busy hotel operations while maintaining a professional demeanor and composure at all times.
• Reliability: report to work on time and when scheduled.
• Ability to stand and/or walk for extended periods of time.
• Meeting standards of appearance and maintaining a high level of personal hygiene at all times.
• Clear, concise written and verbal communication skills; comfortable speaking to guests. Able to communicate both verbally and in writing in English with guests, management, and co‑workers.
• Valid food handlers Certification and Louisiana Responsible Vendor Card.

• Must be able to lift up to 30 pounds.

• Duties performed throughout the interior of the hotel, including all public and service areas.
• Occasional work in the exterior areas of the hotel, with exposure to varying weather conditions.
• Exposure to and handling of various cleaning and hazardous chemicals in compliance with safety standards.
• Frequent exposure to food and beverage items in both front‑of‑house and back‑of‑house operations.

• Uses computers, printer, telephones, pens/pencils, photocopy machines, filing systems, and fax machines as needed.

Omni Hotels & Resorts is an equal‑opportunity employer. The EEO is the Law poster and its supplement are available. The OFCCP's Pay Transparency Nondiscrimination policy statement is also available.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applica