Guest Service Agent
Listed on 2026-02-28
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Hospitality / Hotel / Catering
Hospitality & Tourism, Guest Services
Join to apply for the Guest Service Agent role at The Roosevelt New Orleans, A Waldorf Astoria Hotel.
The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking a Full‑Time Guest Service Agent to join the team! Our luxury hotel offers an unparalleled combination of Southern hospitality, world‑class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city's most vibrant attractions and entertainment, including Jackson Square, Bourbon Street and the Arts & Warehouse District.
Embodying the rich heritage of Southern hospitality, the historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five food and beverage outlets. This includes 2 restaurants, a café, seasonal rooftop bar, and in‑room dining.
We are looking for an individual with an upbeat, outgoing personality to join our Front Office team. This is a great opportunity for someone looking to grow their career in the hospitality industry and Front Office.
What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success.
- Hospitality – We’re passionate about delivering exceptional guest experiences.
- Integrity – We do the right thing, all the time.
- Leadership – We’re leaders in our industry and in our communities.
- Teamwork – We’re team players in everything we do.
- Ownership – We’re the owners of our actions and decisions.
- Now – We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Full‑time
Work LocationsThe Roosevelt Hotel
BrandWaldorf Astoria Hotels & Resorts
Job functionGuest Services, Operations, and Front Office
Seniority levelEntry level
Employment typeFull‑time
IndustriesHospitality
Referrals increase your chances of interviewing at The Roosevelt New Orleans, A Waldorf Astoria Hotel by 2x.
New Orleans, LA $59,000.00-$64,000.00
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