Banquet Houseperson

Job Description

The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking a Full‑Time Banquet Houseperson to join the team!

The Banquet Houseperson is responsible for the setup, breakdown, and cleanliness of all banquet and event spaces. This role supports Banquet operations by ensuring event areas are properly prepared, maintained, and reset to deliver an excellent guest experience.

• Set up, break down, and clean all banquet, meeting, and conference spaces according to event specifications
• Assist guests in function areas as needed
• Maintain cleanliness of banquet and meeting areas in accordance with established quality standards
• Perform cleaning duties including:
  Restroom cleaning;
  Vacuuming, sweeping, mopping, shampooing carpets;
  Cleaning and waxing floors;
  Removing trash and debris;
  Stocking and maintaining supply rooms;
  Spot cleaning and pest/debris removal
• Ensure all banquet equipment is in proper working order and report any defects or maintenance needs
• Assist with event setups to ensure efficient department operations
• Support back‑of‑house team members as requested
• Safely lift, push, pull, and move banquet equipment (up to 50 pounds)
• Manage timely setup and breakdown of Food and Beverage functions
• Maintain a professional demeanor when interacting with guests and team members
• Comply with hotel security procedures, fire regulations, and health and safety standards
• Attend required hotel training sessions

• Medical and Vision Insurance – Blue Cross Blue Shield of Louisiana
• Dental and Voluntary Insurance – Sun Life
• Flexible Spending Account (FSA) – Through WEX
• 401(k) Retirement Plan – Fidelity, with up to 5% employer match
• Employee Assistance Program (EAP) – Com Psych
• Free Team Member Meals
• Discounted Parking
• Property Discounts – Restaurants, Gift Shop, and Spa
• Paid Time Off (PTO) Program
• Go Hilton Travel Discounts
• Tuition Reimbursement
• Guild Education Program

Medical/Dental coverage begins on the first of the month following 60 days of employment; 401(k) eligibility begins after 90 days of employment; new hires are auto‑enrolled.

We look for demonstration of our core values:
Integrity, Leadership, Teamwork, Ownership, and a sense of urgency and discipline. Key attributes include quality, productivity, dependability, customer focus, and adaptability.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.

Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.