Bellperson

Job Information

Job Identification: 210846

Job Category:
Guest Services, Operations, and Front Office

Job Schedule:

Full time

Locations:
The Roosevelt New Orleans, A Waldorf Astoria Hotel

Salary: $7.75

Equal Opportunity Employer
• EOE, including disability/vets

• Greet and escort arriving and departing guests to and from their accommodations.
• Retrieve, transport, and properly store guest luggage according to hotel guidelines.
• Inspect guest rooms and familiarize guests with room features and amenities.
• Respond to guest inquiries and requests promptly, professionally, and courteously.
• Keep management and leadership informed of any relevant guest feedback or operational issues.
• Ensure timely delivery of messages, faxes, and other communications throughout the day.
• Assist with room moves, special luggage deliveries, and main lobby/front door coverage as needed.
• Safely operate property-designated vehicles for guest transport, including to local airports when required.
• Maintain the appearance, functionality, and upkeep of bell equipment and storage areas.

• Medical and Vision Insurance
  - Blue Cross Blue Shield of Louisiana
• Dental and Voluntary Insurance
  - Sun Life
• Flexible Spending Account (FSA) - Through WEX
• 401(k) Retirement Plan
  - Fidelity, with up to 5% employer match
• Employee Assistance Program (EAP) - Com Psych
• Free Team Member Meals
• Discounted Parking
• Property Discounts
  - Restaurants, Gift Shop, and Spa
• Paid Time Off (PTO) Program
• Go Hilton Travel Discounts
• Tuition Reimbursement
• Guild Education Program
• Medical/Dental coverage begins on the first of the month following 60 days of employment
• 401(k) eligibility begins after 90 days of employment; new hires are auto-enrolled.

• Welcome and assist guests:
  Greet and escort arriving and departing guests, transport luggage, and familiarize guests with their rooms and amenities.
• Handle luggage with care:
  Retrieve, transport, organize, and store guest luggage in accordance with hotel standards and procedures.
• Assist with guest transport:
  Operate property vehicles to transport guests to and from designated destinations.
• Maintain equipment standards:
  Keep bell carts and work areas clean and in good working order.

Hospitality
- We're Passionate About Delivering Exceptional Guest Experiences.

We look for demonstration of company values:
Integrity, Leadership, Teamwork, Ownership, and Now.

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability