Doorperson, Hospitality ​/ Hotel ​/ Catering

Doorperson (Full‑Time)

Job

Job Category:
Guest Services, Operations, and Front Office

Job Schedule:

Full time

Location:

The Roosevelt New Orleans, A Waldorf Astoria Hotel

Salary: $7.75 per hour

Equal Opportunity Employer
: EOE, including disability/vets

• Support seamless arrivals and departures: greet arriving and departing guests, manage traffic flow at the lobby entrance, and assist with luggage.
• Tag and track guest belongings: read luggage tags, issue claim tickets, and ensure accurate handling and delivery of guest items.
• Handle guest items with care: retrieve, transport, store, and organize guest luggage, packages, and boxes from vehicles and luggage storage areas.
• Coordinate transportation needs: arrange taxis or other guest transportation services upon request.
• Delight our guests: bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner.

• Demonstration of Hilton core values:
  Integrity, Leadership, Teamwork, Ownership, and a sense of urgency and discipline.
• Key attributes: quality, productivity, dependability, customer focus, and adaptability.

• Medical and Vision Insurance – Blue Cross Blue Shield of Louisiana*
• Dental and Voluntary Insurance – Sun Life*
• Flexible Spending Account (FSA) – Through WEX
• 401(k) Retirement Plan – Fidelity, up to 5% employer match**
• Employee Assistance Program (EAP) – Com Psych
• Free Team Member Meals
• Discounted Parking
• Property Discounts – Restaurants, Gift Shop, Spa
• Paid Time Off (PTO) Program
• Go Hilton Travel Discounts
• Tuition Reimbursement
• Guild Education Program
• Medical/Dental coverage begins on the first of the month following 60 days of employment
• 401(k) eligibility begins after 90 days of employment; new hires auto‑enrolled