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Guest Services Concierge - Front Desk & Reservations
Job in
New Orleans, Jefferson Davis Parish, Louisiana, 70123, USA
Listed on 2026-08-09
Listing for:
Sonesta Hotels International Corporation in
Full Time
position Listed on 2026-08-09
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Sonesta ES Suites New Orleans is seeking a Guest Services Agent to manage front desk operations and assist the Operations Manager. You will be the first point of contact for guests, handling check-ins, information, and service requests with a focus on Sonesta's service standards.
The role requires delivering excellent guest experiences, handling cash/credit transactions, and coordinating with multiple shifts while complying with health, safety, and alcohol-service policies.
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