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Front Office Leader: Guest Experience & Team Development

Job in New Orleans, Jefferson Davis Parish, Louisiana, 70123, USA
Listing for: Fairmont Hotels & Resorts
Full Time position
Listed on 2026-08-18
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hotel Front Desk, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Location: New Orleans

Fairmont New Orleans, a luxury property in downtown, is seeking an experienced Front Office Leader to drive service excellence across the guest experience. You will supervise training, recruitment, and daily operations of the Front Office team, ensuring seamless check-in, VIP handling, and adherence to brand standards.

The role emphasizes staff development, performance management, and cross‑department coordination to maximize guest satisfaction and RevPAR.

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