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Luxury Guest Services Leader (Concierge & Front Desk
Job in
New Orleans, Jefferson Davis Parish, Louisiana, 70123, USA
Listed on 2026-08-22
Listing for:
Fairmont Hotels & Resorts
Full Time
position Listed on 2026-08-22
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services
Job Description & How to Apply Below
Location: New Orleans
Fairmont New Orleans is seeking a proactive Guest Services leader to oversee the Front Office operations and guide a team of Concierge, Bellman, and Doorman. You will work closely with the Director of Rooms to uphold service standards across Lobby, Front Desk and related areas.
You will drive staffing, training, and guest satisfaction, with foco on continuous improvement and collaboration with other departments to deliver a luxury guest experience.
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