Hotel Tonnelle Tribute Portfolio - Front Desk Agent

Location: New Orleans

Shifts will vary between 7am-3pm, 11am-7pm, and 3pm-11pm. The hotel needs someone with open availability, including weekends and holidays. Schedules may change each week depending on business needs. Prior experience is required. Do you have the availability/requirements we're looking for?

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
Key Skills/Responsibilities

• Guest Service Superstar:
  You bring the warm vibes and top-tier service that make guests feel right ther it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ:
  You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver:
  When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel:
  Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information Formerly Hotel Indigo, this property is in the process of rebranding as Hotel Tonnelle, a Marriott Tribute! This upscale, New Orleans Garden District hotel is on the St. Charles Avenue streetcar line. High-speed wireless internet access is included. Vibrant décor and modern furnishings are showcased in guest rooms at Hotel Tonnelle. A flat-screen TV with cable channels is available for in-room entertainment.

A work desk and coffee machine are also provided. The hotel’s fitness center features elliptical machines, treadmills, and weights. The business center has computers, printers, and fax services.
Final date to receive applications for Colorado positions:
Shifts will vary between 7am-3pm, 11am-7pm, and 3pm-11pm. The hotel needs someone with open availability, including weekends and holidays. Schedules may change each week depending on business needs. Prior experience is required. Do you have the availability/requirements we're looking for?