Doorperson; Part-Time

Job Identification

217252

Guest Services, Operations, and Front Office

Part time

The Roosevelt New Orleans, A Waldorf Astoria Hotel

(On-site)

7.75

EOE, including disability/vets

Picture yourself brightening someones day. When you join our hotels team, thats exactly what youll do every time you come to work! As a Doorperson, youre not just greeting and assisting guests on arrival and departure - youre spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

• Medical and Vision Insurance
  - Blue Cross Blue Shield of Louisiana
• Dental and Voluntary Insurance
  - Sun Life
• Flexible Spending Account (FSA) - Through WEX
• 401(k) Retirement Plan
  - Fidelity, with up to 5% employer match
• Employee Assistance Program (EAP) - Com Psych
• Free Team Member Meals
• Discounted Parking
• Property Discounts
  - Restaurants, Gift Shop, and Spa
• Paid Time Off (PTO) Program
• Go Hilton Travel Discounts
• Tuition Reimbursement
• Guild Education Program
• EF Corporate Learning / Language Courses
• Medical/Dental coverage begins on the first of the month following 60 days of employment
• 401(k) eligibility begins after 90 days of employment; new hires are auto enrolled.

Benefits availability may vary depending on Team Members location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

• Support seamless arrivals and departures:
  Greet arriving and departing guests, manage traffic flow at the lobby entrance, and assist with luggage
• Tag and track guest belongings:
  Read luggage tags, issue claim tickets, and ensure accurate handling and delivery of guest items
• Handle guest items with care:
  Retrieve, transport, store, and organize guest luggage, packages, and boxes from vehicles and luggage storage areas
• Coordinate transportation needs:
  Arrange taxis or other guest transportation services upon request
• Delight our guests:
  Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

• Incredible travel perks
  - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton
  - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave
  - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support
  - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge
  - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources
  - Your wellb ing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) - Recharge, relax, and take time for what matters…