Income Auditor; Seasonal

Property Description

The Higgins Hotel, located in the heart of New Orleans, is seeking exceptional individuals to join our team! As a job applicant, you’ll have the opportunity to work in a historic, luxury hotel that offers unparalleled service and a unique guest experience. With positions available in front desk, food and beverage, housekeeping, event planning, and more, there are abundant opportunities for career growth and advancement.

Our hotel features sophisticated design, modern amenities, and a vibrant atmosphere, creating an exciting work environment. As a member of The Higgins Hotel team, you’ll have the chance to provide exceptional service to our guests, work in a culturally rich city, and be a part of a renowned hotel brand. Join us in delivering legendary hospitality and become a valued member of our team at The Higgins Hotel!

This is a limited-duration role, available October 1, 2026, through June 30, 2027. The Income Auditor safeguards the accuracy and integrity of the hotel’s daily revenue. This role reviews financial activity from all operating departments, reconciles revenue and payment records across hotel systems, identifies and resolves discrepancies, and produces timely reports for leadership. The position works closely with Finance, Front Office, Food & Beverage, Reservations, Sales, and other departments to support sound internal controls and accurate financial reporting.

The Higgins Hotel & Conference Center’s name reflects the contributions of the extraordinary entrepreneur, Andrew Higgins, who designed and built over 20,000 boats in New Orleans that were used in every major amphibious assault of World War II. Conveniently located directly across the street from The National WWII Museum, the hotel offers 230 era-inspired guest rooms and specialty suites, premium amenities, full-service restaurant, lounge, and a rooftop bar, as well as a second-floor conference center with more than 18,000 square feet of meeting and event space.

Higgins Hotel proudly welcomes veterans and individuals with disabilities. We value diverse experiences and are committed to an inclusive workplace.

• Audit daily hotel revenue and transactions for multiple departments
• Reconcile the property-management system (PMS), point-of-sale (POS) system, credit card settlements, cash activity, direct billing, deposits, and supporting reports
• Verify room revenue, occupancy, average daily rate, packages, taxes, service charges, gratuities, discounts, complimentary transactions, paid-outs, allowances, rebates, refunds, voids, and adjustments
• Review night-audit reports and supporting documentation for completeness, accuracy, appropriate authorization, and compliance with established procedures
• Research out-of-balance items and unusual transactions; communicate discrepancies promptly and follow through until they are resolved and documented
• Maintain organized electronic and paper audit records in accordance with hotel, management-company, brand, legal, and record-retention requirements
• Protect confidential guest, team member, payment-card, and financial information; follow PCI-DSS and access-control requirements
• Prepare and distribute the daily revenue report, exception reports, and other scheduled financial reports accurately and on time
• Verify cash deposits and deposit documentation; promptly report missing, late, or inconsistent deposits
• Assist with month-end close, including reconciliations, schedules, accrual support, inventory verification, and audit documentation
• Assist with internal and external audit requests and correcting control or documentation deficiencies
• Partner professionally with department leaders to clarify transactions, correct posting practices,…