Benefits Specialist

About Inspire NOLA

As the highest performing open‑admission charter network in the city of New Orleans, Inspire

NOLA is working to inspire and transform an educational movement where students can develop the academic and personal skills necessary to be prepared for college, their community and the world. Inspire

NOLA currently operates seven public charter schools and educates over 5,500 students, the majority of whom are African American and qualify for free or reduced lunch. With a focus on providing outstanding instruction and differentiated support to meet the needs of all students, Inspire

NOLA is achieving outstanding results and is a model for excellence within the education community. The work of our team makes a profound and enduring contribution to the revitalization of New Orleans.

As the highest performing open‑admission charter network in the city of New Orleans, Inspire

NOLA is working to inspire and transform an educational movement where students can develop the academic and personal skills necessary to be prepared for college, their community and the world. Inspire

NOLA currently operates seven public charter schools and educates over 5,500 students, the majority of whom are African American and qualify for free or reduced lunch. With a focus on providing outstanding instruction and differentiated support to meet the needs of all students, Inspire

NOLA is achieving outstanding results and is a model for excellence within the education community. The work of our team makes a profound and enduring contribution to the revitalization of New Orleans.

The Benefits Specialist is responsible for administrating and supporting employee benefit programs, ensuring accurate enrollment, compliance with applicable laws and regulations, and high‑quality customer service. This role serves as a key resource for employees by providing guidance on benefit options, resolving issues, and supporting open enrollment and ongoing benefits administration. In addition, they will serve as the liaison between Inspire

NOLA employees and vendors as it pertains to matters related to the benefits program. The specialist also ensures that Inspire

NOLA is compliant with all federal, state and local benefit regulations, and maintains accurate records for all Inspire

NOLA employees. Lastly, the benefits specialists work to support the various initiatives led by the Human Resources team and the larger Inspire

NOLA family.

• Ensure benefits programs comply with federal, state, and local regulations (e.g., ACA, ERISA, COBRA, HIPAA, FMLA).
• Support audits, reporting, and required filings related to employee benefits.
• Maintain documentation and procedures for benefits administration.
• Monitor benefits eligibility and enrollment accuracy.

• Serve as a primary point of contact for employee benefits questions and issue resolution.
• Educate employees on benefit plans, eligibility, enrollment processes, and deadlines.
• Support employees during life events (new hires, qualifying events, leaves, retirement).
• Develop and distribute benefits communications, guides, and resources.

• Coordinate open enrollment activities, including system setup, communications, and employee support.
• Collaborate with SHRM to work with benefits brokers, carriers, and vendors to resolve issues and improve service delivery.
• Assist with benefits benchmarking, plan changes, and vendor evaluations.
• Support implementation of new benefits programs or system enhancements.

• Administers Inspire
  
  NOLA’s employee benefits programs, including medical, dental, vision, STD/LTD, life insurance, AD&D, Flexible Spending and Dependent Care Account, and state retirement systems.
• Processes enrollments and terminations for all insurance carriers.
• Processes medical leave requests for FMLA, maternity, short‑term, long‑term disability cases.
• Manage Paid Time Off (PTO) tracking in collaboration with Payroll Department.
• Processes tuition reimbursement applications and manages reimbursement process.