Human Resources Benefits Manager

The Benefits Manager

The Benefits Manager position is responsible for directing and planning the day‑to‑day operations of group benefit programs (group health, dental, vision, short‑term and long‑term disability, life insurance, tuition reimbursement, compensation, 403(b) plan, 457 plan and all other retirement and total rewards plans). Provide excellent customer service client and customer‑centric. Investigate new benefit and compensation programs, improve existing programs, supervise and monitor benefit and compensation administration.

Design employee benefit and compensation plans. Provide analytical and technical support in the proactive delivery of the benefit and employee leave programs and services. Understand new total rewards market trends and partner/lead relationship with third‑party benefits vendor/administrator. The Total Rewards Manager will also serve as the primary contact for employees, helping them understand and navigate their compensation plan and benefits options.

• Research employee compensation, benefit plans and vendors to identify those that present the best value.
• Design, recommend and implement benefit and compensation programs.
• Manage the benefit plan renewal process and compensation strategy.
• Negotiate with vendors or administrators for renewal.
• Collect experience data from available resources.

Serve as primary contact for plan vendors and third‑party administrators. Determine the best plan options by working with the third‑party administrators. Coordinate transfer of data to external contacts for services, premiums and plan administration. Work effectively to make sure the plans run smoothly. Investigate discrepancies and provide information in non‑routine situations.

• Evaluate and revise internal processes to reduce costs and increase efficiency.
• Document and maintain administrative procedures for assigned benefit and compensation processes.
• Ensure proper distribution of assignments and responsibilities.
• Plan, schedule, and direct work.
• Ensure compliance with applicable government regulations.
• Assure timeliness and accuracy of required filings.
• Develop long‑range objectives regarding benefit programs in conjunction with the benefits team.
• Organize implementation of global projects, including total compensation, mergers and acquisitions, and HIPAA, as they relate to group benefit issues.

• Enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, distributions, hardships and compliance testing.
• Oversee maintenance of employee benefit files and updating of employee payroll records.
• Gather employee data and oversee the processing of monthly billings.
• Implement and maintain Group Benefits databases. Prepare regular benefit reports extracting data from the database.
• Provide technical support, test system functionality and work with end users to provide system support and troubleshoot system problems.

Analyze the current compensation and benefits plans, evaluating the usage, services, coverage, effectiveness, cost, plan experience, and competitive trends in benefits programs and identify the company’s stance.

• Perform plan audits outside of third‑party audits.
• Prepare, collect, and organize data for actuarial assessments. Review data in conjunction with actuarial evaluation.
• Review short‑ and long‑range cost estimates and relevant statistical analyses regarding modifications in benefit programs and implementation of new programs.
• Survey industry trends. Complete benefit surveys and review information obtained from the results. Analyze complex benefit information.…