IT​/Tech Technician, Technical Support

Cell Phone Repair Technician

Avg all in pay with base and bonuses $15-$17/hr

Amtel Repair is looking for candidates with good people skills, customer service experience, and a knack for technology. Sales experience is a plus. Candidates must be willing to learn electronic repairs.

• Bonus Incentives
• Health Benefits
• PTO
• 401k
• Pay Advances
• Promotion Opportunities
• Child Care FSA (DCA) Benefit

• Engage with and assess customer device needs to deliver outstanding service.
• Resolve customer issues relating to equipment problems by repairing phones, tablets, and other consumer electronics.
• Stay up to speed on newly released and upcoming technology in the industry.

• High School diploma or equivalent
• Face-to-face customer service experience
• Experience with product service support or troubleshooting electronics
• Experience selling accessories, device care, smart watches, headsets, and other similar products
• Knowledge of mobile devices, operating systems, laptops, gaming systems, and other electronic devices
• Strong oral and written communication skills
• Strong teamwork and collaboration skills
• Basic knowledge of Microsoft Office or Google equivalent
• Ability to work flexible hours, including evenings, weekends, and holidays
• Sales experience is a big plus
• Any wireless device repair certifications are a plus (i.e., Apple Certified Technicians, CTIA WISE Certifications)