IT Support Technician
Job in
New Orleans, Jefferson Parish, Louisiana, 70123, USA
Listed on 2026-07-10
Listing for:
SupportFinity™
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Dupuy Group is currently looking to hire an IT Support Technician for their New Orleans office.
What You Will Be Working OnResponsible for analyzing, troubleshooting, and resolving technology related issues. This role will also support existing IT staff and the helpdesk in solving problems and completing project work.
- Provide IT assistance to staff and customers
- Troubleshoot and resolve/escalate hardware and software related issues
- Consult with IT staff and other departments as required
- Training end-users on software functionality
- Monitor hardware, software, and system performance metrics
- Document IT processes and perform diagnostic tests
- Keep inventory of hardware and equipment
- High school diploma required
- Basic level of IT skills
- Good problem-solving skills
- Ability to work in a multi-faceted role where day to day activities may vary significantly
- Willingness to learn on the job
- Solid interpersonal and communication skills
- Health, Dental and Vision Insurance
- Supplemental Insurance through Aflac
- 401k retirement plan with employer match
- Paid time off/Paid holidays
- Employer paid STD/LTD/Life Insurance
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