Manager, IAM Engineering

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

The Manager, Identity and Access Management (IAM) Engineering leads the design, implementation, administration, and continuous improvement of the organization's IAM program and supporting technologies, providing oversight for engineers responsible for identity services, authentication, authorization, privileged access management, identity governance, directory services, and access lifecycle automation. This role ensures the security, availability, scalability, and operational excellence of IAM platforms while supporting cybersecurity objectives, regulatory requirements, and business initiatives.

Working closely with Information Security, Infrastructure, Applications, Human Resources, Compliance, and business stakeholders, the Manager establishes technical standards, drives strategic IAM initiatives, oversees platform engineering activities, and ensures identity services align with organizational security policies and industry best practices.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

• Bachelor's degree in computer science, information systems, cybersecurity, or related field.

• 2 years of experience in leadership, engineering, customer service, cybersecurity, or related field.
• 4 years information technology, cybersecurity, identity and access management, or related experience.

A combination of relevant education, professional certifications**, and directly related work experience may be considered in lieu of specific degree requirements where appropriate.

Relevant certifications may include, but are not limited to, CISSP, CISM, Microsoft Identity and Access Administrator, SailPoint certifications, Beyond Trust certifications, or other industry-recognized IAM and cybersecurity credentials.

• Ability to lead, mentor, and develop highly technical engineering teams.
• Strong organizational, project management, and prioritization skills.
• Ability to influence stakeholders and drive cross-functional initiatives.
• Strong understanding of Identity and Access Management architecture and security principles.
• Knowledge of modern authentication protocols and identity federation technologies.
• Understanding of regulatory and compliance frameworks including HIPAA, SOX, NIST, and HITRUST.
• Experience designing highly available and secure IAM solutions.
• Ability to communicate complex technical concepts to executive leadership and non-technical stakeholders.
• Strong analytical and problem-solving skills.
• Ability to manage competing priorities in a dynamic healthcare environment.

• Lead and develop the IAM Engineering team, including performance management, coaching, career development, and workforce planning.
• Develop and execute the IAM Engineering roadmap aligned with organizational cybersecurity and business objectives.
• Establish engineering standards, operational procedures, and governance processes for IAM services.
• Manage vendor relationships, contracts, and technology roadmaps.
• Partner with Information Security leadership to implement identity-related security controls.
• Ensure IAM platforms align with organizational security standards, Zero Trust…