Hardware Implementation Manager

As MOIA America

we develop and realize fully autonomous mobility and transportation services. Our mission is to make mobility-and transportation-as-a-service safe, accessible and most attractive for society. For that, we cover the entire ground from strategy and business development, software development and end-2-end integration, fleet operations to next-generation self-driving systems. Being the driver in Volkswagen Group initiative for mobility solutions, we’re an integral part of Volkswagen Group's future success.

A rollout management role responsible for planning and executing the deployment of upload stations and connectivity across multiple cities and hubs. The role coordinates local operations, IT hardware partners, MNOs, connectivity teams, and engineering stakeholders to ensure site readiness, installation, commissioning, and smooth vehicle ramp‑up.

The position focuses on end‑to‑end rollout execution, managing dependencies between the end customer, product teams and local suppliers, ensuring reliable operations from test deployments through production rollout.

This role combines hands‑on rollout coordination, technical alignment, and stakeholder management to deliver consistent and scalable deployments across locations.

• Plan and execute upload station and fleet rollouts across multiple cities and hubs
• Define rollout timelines, milestones, dependencies, and deployment sequences
• Ensure readiness across upload station hardware, connectivity interfaces, vehicle systems, and operations

• Coordinate installation, commissioning, and handover of upload station IT hardware
• Ensure site readiness including power, space, network access, and physical security
• Align upload station availability with vehicle ramp‑up and operational usage

• Coordinate connectivity readiness with MNOs and internal connectivity teams for each rollout site
• Ensure SIM/eSIM provisioning, network availability, and basic performance readiness are in place for rollout
• Support SLA/KPI monitoring during rollout and early operations (availability, throughput, incident handling)

• Drive alignment between local operations, vehicle teams, backend/platform teams, upload station vendors, and connectivity stakeholders
• Coordinate suppliers and third‑party partners during rollout execution
• Provide regular rollout status updates, risk tracking, and escalations

• Coordinate issue resolution across upload station hardware, connectivity, and operations during rollout phases
• Support root‑cause analysis for rollout and early‑life incidents
• Incorporate lessons learned into rollout playbooks, standards, and processes

• 7–10+ years in connectivity, telecom, automotive, or embedded systems

• B.S. in Information Technology, Computer Science or equivalent work experience
• Masters in Information Technology, Computer Science (or related education)

• Excellent communication across technical and non-technical teams
• Strong system-level thinking (multi-domain integration)
• Strategic thinking with execution focus
• Ability to manage ambiguity and drive alignment
• Ability to work in cross-functional agile teams
• Stakeholder and supplier coordination skills
• Analytical debugging and problem-solving mindset

• 30 - 40% business travel

• Strong experience in program/project management for large-scale rollouts
• Expertise in release planning, validation and testing
• Ability to manage multi-city/global programs
• Proven expertise in contract negotiation, vendor management, and SLA governance
• Experience managing telecom operators (MNOs) and supplier ecosystems including IT-Hardware
• Proven experience in technical rollout, deployment, or operations management, ideally across multiple locations (e.g. cities, hubs, or sites), coordinating installation, go‑live, and…