Senior Manager, Program Work Environment Operations Excellence Lead

• Serve as Product Owner of PWE Operations, providing strategic direction and day-to-day oversight of PWE processes, tools, and training
• Assess PWE processes, tools, and training for improvement and lead development of resolutions
• Organize, direct, and oversee a matrixed team by prioritizing, deconflicting requests, and assigning resources
• Manage PWE-wide communication methods, including SharePoint pages, newsletters, and town halls
• Drive consistent application of operational processes across functional pillars through stakeholder alignment, training, and communications
• Align key stakeholders on operational prioritization decisions
• Represent PWE in strategic discussions
• Ensure data integrity of databases, data repositories, Jira, tracking methods, metrics, and dashboards
• Champion data-driven decision-making and drive PWE adoption across the business
• Lead multiple cross-functional teams supporting several concurrent objectives
• Provide direction and guidance across PWE and business partner stakeholders
• May take on additional responsibilities as needed
• Travel up to 30%

• Typically requires a University Degree and minimum 10 years of prior relevant experience, or an Advanced Degree in a related field and minimum 7 years of experience
• Ability to obtain a Top Secret U.S. government-issued security clearance
• U.S. citizenship required for security clearance eligibility
• Active and existing security clearance required after day 1
• Experience working in closed areas or secure lab environments
• Understanding of government security-based regulations, protocols, and build standards
• Demonstrated ability to lead and manage groups of people to accomplish complex objectives in a multi-disciplined, matrixed environment
• Substantial knowledge of Collins Aerospace secure programs and projects
• Active Top Secret or TS/SCI security clearance preferred
• Experience across Security, Cybersecurity, Digital Technology, Facilities, and Lab Management or related fields preferred
• Experience managing projects using Agile methods preferred
• Experience developing and maintaining business process documentation preferred
• Experience creating, delivering, and maintaining training solutions preferred
• Strong negotiation and conflict resolution skills preferred
• Ability to recognize resource constraints and prioritize team efforts preferred
• Ability to understand and analyze complex business problems and develop creative solutions preferred
• Familiarity with Jira Service Manager, Confluence, SharePoint, and Power BI reporting tools preferred
• Demonstrated experience managing multiple projects simultaneously with stakeholders and tight deadlines preferred
• Ability to build strong relationships and foster collaboration with customers, stakeholders, and cross-functional teams preferred
• Excellent communication skills and ability to articulate and adapt complex information to audiences at all organizational levels, including senior executives preferred
• Excellent relationship skills and ability to collaborate with leadership, technical, and business personnel preferred

Demonstrates expertise in leading cross-functional teams and managing complex projects within secure environments, with a strong focus on data integrity, stakeholder alignment, and operational process improvement. Proficient in utilizing Agile methodologies and fostering collaboration across diverse teams to achieve strategic objectives.

• Product Ownership
• Agile Project Management
• Data Integrity Management
• Stakeholder Alignment Security Clearance Management

• Project Management
• Business Process Documentation
• Training Development
• Data Analysis
• Operational Process Improvement

• Negotiation Skills
• Conflict Resolution
• Relationship Building
• Collaboration
• Communication Skills

• Top Secret Security Clearance
• TS/SCI Security Clearance

• Government Security Regulations
• Cybersecurity
• Digital Technology
• Facilities Management
• Lab Management

• Jira
• Confluence
• Share Point
• Power BI
• Jira Service Manager