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Technical Support Engineer — SQL & AI-Powered Carrier Support
Job in
Iowa, Calcasieu Parish, Louisiana, 70647, USA
Listed on 2026-08-22
Listing for:
Harris Computer
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Globys, a division of Harris, seeks a Technical Support Engineer to own end-to-end issue resolution for international carrier customers. You will troubleshoot across web app layers, write SQL queries, and document RCA details while leveraging AI tools to accelerate problem solving.
You will work remotely from US-based candidates in the Central Time Zone, handling SLA-driven updates and cross-functional collaboration with engineering and operations.
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