IT Epic Application Lead - Epic Grand Central ​/ Prelude -- Epic Grand Central Certification Required

Overview

Represents Information Technology in a respectful and professional manner. Provides leadership in the development of the use of a specific application and the subsequent roll out of the functionality. Completes assigned tasks per defined project scope, timelines, and budgets. Monitors division tasks to ensure they are completed on time. Understands interconnectivity and integration with EMR and third-party applications. Works with internal IT teams on technical troubleshooting, integration, reporting, and training.

Participates in division meetings. Demonstrates creativity and passion to continuously learn. Mentors team. Follows department standards and procedures. Communicates effectively with technical team at all levels and with users at a non-technical and clinical level. Alerts senior staff members of any outages, problems, or delays. Maintains knowledge of health care, technology, and industry trends. Maintains appropriate certifications.

Note: The original content contains repeated sections and headings; this refinement consolidates the same information under clear sections while preserving the meaning.

• Represents Information Technology in a respectful and professional manner.
• Provides leadership in the development of the use of a specific application and the subsequent roll out of the functionality.
• Completes assigned tasks per defined project scope, timelines, and budgets. Monitors division tasks to ensure they are completed on time.
• Understands interconnectivity and integration with EMR and third-party applications.
• Works with internal IT teams on technical troubleshooting, integration, reporting, and training. Participates in division meetings.
• Demonstrates creativity and passion to continuously learn. Mentors team.
• Follows department standards and procedures.
• Communicates effectively with technical team at all levels and with users at a non-technical and clinical level.
• Alerts senior staff members of any outages, problems, or delays.
• Maintains knowledge of health care, technology, and industry trends.
• Maintains appropriate certifications.

• Interprets data regarding current environment and documents workflows and system access.
• Applies analytical skills and related application knowledge to define information requirements for design, build, and upgrades or new implementations.
• Analyzes and makes recommendations for workflow based on system capabilities.
• Develops and/or evaluates refined data and programs, selecting from alternatives to determine appropriate actions; understands functionality and relationships between supported applications.
• Leads optimization efforts of clinical staff and departments.
• Coordinates upgrade activities with the team.

• Develops or assists in the development of work plans and task sequencing.
• Develops time schedules, conversion and test procedures for all aspects of the system.
• Executes investigation, analysis, and evaluation to determine project feasibility and scope.
• Utilizes change management process.
• Ensures each team completes tasks on time and is accountable to the manager for on-time delivery of work.

• Completes required documentation.
• Serves as a member of various employee committees to discuss workflow, system needs and changes.
• Coordinates activities with other departments and work groups as needed.
• Serves as a backup to related positions as needed.
• Participates in on-call rotation for application support.
• Provides Help Desk support as needed.
• Performs related duties as assigned.

• Creates test plans to support thorough application and integrated testing scenarios.
• Supervises testing and validates change logs.
• Reviews newly released software to ensure integrity.
• Resolves post-installation technical problems in a timely manner, assists team in resolving complex issues, escalating issues as necessary to the appropriate organizational or vendor level.
• Acts as an expert on routine duties; mentors the team; contributes originality on system assignments; makes recommendations and seeks approval on complex matters.
• Researches, identifies, designs, and implements solutions to special client requests or requirements and documents all identified solutions and standard operating procedures.
• Plans independently the full range of programming actions needed to achieve end results on complex problems; analyzes and suggests system development tasks.
• Performs system design/build/update; monitors release notes for pertinent build and testing.
• Keeps documents and change logs updated.
• Maintains quality control between environments with build activities.

• Training Environment Management:
  Responsible for optimal functioning, design, and content of training environment.
• Develops or helps in the development of work plans, task sequencing.
• Proposes deadlines for and task delegation for training environment rebuilds; leads rebuild activities as approved.
• Executes…