Tier 1 Desktop Support Specialist - Helpdesk & Projects
Job in
Iowa, Calcasieu Parish, Louisiana, 70647, USA
Listed on 2026-08-30
Listing for:
Washington University
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
HelpDesk/Support, Desktop Support, Technical Support, IT Support
Job Description & How to Apply Below
Washington University in Saint Louis is seeking a Tier 1 desktop support specialist to assist staff, faculty and students with Windows and macOS, software installation, and hardware troubleshooting. This role provides front-line technical help and requires patience, clear communication, and strong customer service.
The position emphasizes efficient ticket handling, collaboration with IT teams, and support for desktop-related projects and documentation to ensure smooth operations campus-wide.
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