Platform Engineering Leader – Salesforce

• Lead, mentor, and grow a team of Platform Administrators
• Conduct regular 1:1s, performance reviews, and career development planning
• Advocate for team priorities within the broader engineering and product organization
• Recruit and retain top talent
• Promote a Dev Ops mindset and continuous delivery culture
• Define and execute the Salesforce platform administration strategy and roadmap
• Drive platform adoption, optimization, simplification, and technical debt reduction
• Evaluate new platform capabilities and recommend business use cases
• Own end-to-end delivery of enterprise and Salesforce platform initiatives
• Review, plan, and communicate Salesforce major releases
• Track financial-industry platform capabilities, releases, and ecosystem trends
• Drive innovation through new enterprise platform features, tools, and integrations
• Ensure security, data privacy, and regulatory compliance
• Participate in Solution Review and Architecture Review Forums
• Own end-to-end administration of enterprise/Salesforce platforms
• Establish controls for privileged access and segregation of duties
• Oversee licenses, profiles, permission sets, roles, sharing, security, data quality, workflows, reports, dashboards, and configurations
• Partner with IAM to automate user access management
• Evaluate third-party packages with vendors and business stakeholders
• Implement logging, monitor system performance, availability, and usage, and optimize performance
• Collaborate with engineering and business teams on customizations, workflows, and integrations
• Maintain platform documentation, configuration standards, and change logs
• Partner with vendors and internal stakeholders on support escalations, roadmap planning, and feature adoption
• Troubleshoot and resolve enterprise platform issues
• Provide OpenAPI Specifications for external integration teams
• Collaborate on data modeling, access, and integration concerns
• Support functional and non-functional testing teams
• Partner with Product Owners and cross-functional teams to translate business needs into technical solutions
• Participate in agile ceremonies including sprint planning, demos, grooming, and standups
• Contribute to design discussions, solution reviews, process improvements, cross-team dependencies, and Agile Release Train planning

• Candidates must possess exceptional interpersonal skills to communicate effectively with internal & external resources, clients, and third parties
• Strong negotiation and collaboration skills and ability to develop and manage stakeholder expectations
• Exceptional communication skills (both verbal and written)
• Ability to work independently and in a team-oriented, collaborative environment
• Ability to create inclusive team environments that foster trust and a sense of empowerment
• Ability to effectively prioritize and execute tasks in a high-pressure environment and communicate shifts in prioritization
• Ability to adapt to shifting business priorities, demands, and timelines through analytical and problem-solving capabilities
• Strong multitasking, organizational, and analytical skills
• Strong business and technical knowledge of the product area
• Systems-oriented, self-motivated learner comfortable with new tools
• Entrepreneurial attitude and ability to thrive in a fast-paced work environment
• Demonstrated self-starter who is goal-oriented, a critical thinker, and a creative problem solver
• Strong sense of urgency and follow-through
• Bachelor’s degree in Information Systems or related field
• 8+ years of experience in Enterprise/Salesforce Platform Administration or Systems Engineering
• 5+ years of technical leadership and people management preferred
• Expertise in hands-on Salesforce platform configuration, upgrades, and release cycles
• Experience with Enterprise Platforms such as Open Finance Platforms, Fiserv and/or other Financial Platforms/Salesforce
• Experience working in regulated environments
• Git workflows, pull request reviews, and merge conflict resolution
• Agile/Scrum methodologies; SAFe experience preferred
• Middleware and cross-platform integration patterns
• Evaluating third-party Salesforce solutions/packages
• Advanced knowledge of Microsoft Office and VS Code
• Must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable

Demonstrates expertise in Salesforce Platform Administration, including configuration, upgrades, and release cycles, while fostering a collaborative team environment and driving platform optimization and compliance. Proven ability to lead technical initiatives, manage stakeholder…