Chinese Medical Interpreter​/Translator

A Brief Overview

We’re hiring a Chinese Medical Interpreter/Translator I for Stanford Health Care. This position supports patient care in person, via video, and over the phone, providing consecutive and simultaneous interpretation, as well as sight translation and written translation services. Responsibilities include bridging language barriers while ensuring patient confidentiality and adhering to Medical Interpreter Professional Ethics and SHC policies. The Medical Interpreter/Translator I assists patients, families, healthcare providers, and staff to ensure clear and accurate communication throughout the healthcare experience.

This role helps ensure equitable access to healthcare services and fosters a supportive, inclusive environment for diverse populations.

Locations:
Stanford Health Care

• Provide in-person (IP) consecutive and simultaneous interpretation as assigned by dispatcher or requested by providers
• Provide consecutive interpretation via video or phone
• Provide sight translation following standard workflow and ethical guidelines
• Provide Short Translation of texts up to 5 lines for IP or Video Medical Interpretation (VMI) encounters (within standard work and ethical guidelines)
• Provide first draft translation or machine post-editing of AI translation into working languages, as assigned
• Provide document alignment and proofreading services
• Provide linguistic expertise in working languages
• Mentor interns (beginning 6 months after date of hire at SHC)
• Mentor new hires (beginning one year after date of hire at SHC)
• Participate in focus and beta testing groups for institutional and departmental workflows, tools, and equipment as necessary
• Provide voiceover services as requested
• Proctor staff and agency candidate competency testing as requested
• Document encounters in electronic medical record (EMR) system according to departmental standards
• Other duties as assigned

• High School Diploma Required
• Bachelor’s degree (or equivalent from foreign university) in interpretation/translation Preferred
• Bachelor’s degree (or equivalent from foreign university) in another field and completion of medical interpreting certificate program Preferred
• CHI (Spanish, Mandarin, or Arabic) or CoreCHI-P performance) Preferred

• One (1) year of progressively responsible and directly related work experience or completion of Stanford Medical Interpretation Internship.

• Proficiency in English and the designated language of service and skilled in interpretation and translation, demonstrated by passing the SHC Medical Interpretation and Translation exam.
• Strong ability to establish and maintain excellent customer relationships, showcasing exemplary interpersonal skills, sound judgment, and professionalism in both business and personnel matters.
• Commitment to maintaining the confidentiality of protected and sensitive information as governed by legal regulations, institutional policies, and professional interpreter and translator codes of ethics.
• Capacity to remain calm under pressure and apply sound judgment in high stress or challenging situations.
• Ability to collaborate effectively with individuals at all levels within the organization.
• Skilled in maintaining professional boundaries in all interactions.
• Awareness of cultural and perceptual factors that may influence patient communication.
• Knowledge of medical terminology to facilitate accurate interpretation and translation.

• Certified Healthcare Interpreter (CHI) preferred
• CoreCHI-Performance (CoreCHI-P) preferred

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and…